Event Producer

Contigo Catering • Austin, TX

5d • Onsite

About The Position

Launched in 2014, Contigo Catering grew out of roots in the Contigo family ranch in Fredericksburg and Contigo Restaurant in Austin. Now our own independent company, responding to rapid growth and high demand, we are a leader in custom catering in Central Texas. From backyard gatherings to large corporate banquets, Contigo Catering has the know-how to turn any special day into a memorable celebration... served with a slice of Texas hospitality. Our events are noteworthy for their custom-crafted menus, exceptional hospitality, eye for style, seamless coordination, unique bar service, and a special catalog of package additions.
Reporting to the Director of Event Operations and working closely with Sales and Client Services Managers, Contigo Catering’s Event Producer serves as a liaison between both clients and Contigo, as well as interdepartmentally between the sales and operations teams. They are responsible for recording, communicating, and translating the details and logistics of an event to the Event Manager, ensuring the highest level of service.
The Event Producer takes on a variety of events in constantly changing settings. As such, the ideal candidate is outgoing and social, adept at keeping track of multiple simultaneous priorities and communicating proactively with each player, and is capable of having fun while maintaining a high standard of accountability at every stage of our process. We are a small, tightly knit team that enjoys good food and values good people. We are seeking a candidate with long-term potential who will feel comfortable growing with us.

Requirements

• 3+ years of hospitality experience (restaurant, hotel, catering, florist, etc.), specifically working on events.
• Exceptional organization, communication, and interpersonal skills; a knack for keeping multiple projects in mind, properly and consistently ensuring that key messages cascade across the team and our client base, keeping everyone in the know.
• Proficient in computing skills, including Google Drive, Microsoft Office, etc.
• Ability to work a flexible schedule that matches the above description, sometimes including evenings, holidays, and weekends in accordance with business demands.
• Ability to safely lift up to 50 lbs and engage in medium work, including being actively on your feet for a full shift.
• Ability to type and operate necessary equipment.
• Ability to withstand exposure to varying conditions of noise and sound, temperature, and environmental conditions both inside and outside.
• Ability to walk amidst varying terrains and perform event inspections, climbing stairs and ramps, or occasionally stooping, kneeling, pushing, and pulling to assist with event production needs.

Nice To Haves

• Catering experience is helpful, but not a dealbreaker; we don’t want you stuck in old ways of another company.
• Demonstrated sales experience and success in a relevant industry is a plus.
• Track record of leadership skills and/or team management experience, holding others accountable to goals while working alongside them, is a plus.
• Total Party Planner or other catering software experience is a plus.
• Passion for good food and drink, events that inspire, and a vision to provide Texas-style hospitality every step of the way.
• Ability to integrate into the culture of Contigo Catering and be a steward for this company, no matter where you are.

Responsibilities

• Provide clients with clear and consistent communication once they have booked their event, setting expectations for the timeline leading to their event.
• Responsibly and accurately record any changes to event details and logistics in the months leading up to an event.
• Field and adapt to special requests while balancing the needs of the company.
• Serve as a liaison between our headquarters and the onsite event sites and staff to ensure that all event details are successfully executed.
• Assist with follow-up to existing clients to represent the business well and foster future business, ensure thank you notes go out to clients.
• Help grow relationships with established and new vendors, specifically targeting planners, venues, and corporate groups we should be working with.
• Be a core part of the Contigo Catering team and community, well known and loved by our customers.
• Uphold and implement our Core Values.
• Occasionally perform the role of Event Manager or assist the Onsite Event Manager as needed.
• For larger and more complex events, perform on-site, day-of walkthroughs to ensure that event production is in line with plans and expectations.
• Lead pre-shift meetings alongside Event Manager.
• Oversee setup, quality control, and have an eye for detail.
• Ensure clients receive a personal touch.
• Ensure Event Manager and staff have clarity and support that they need to succeed before you depart.
• Demonstrate mastery of our online catering software (Total Party Planner), and work to improve and standardize our processes within it.
• Serve as TPP liaison for staff.
• Assist with or contribute to recruitment/hiring/firing processes for sales and event staff.
• Manage internal production (pack lists, communication with kitchen staff and event staff, rental orders) to ensure smooth flow for each event.
• Maintain the Production Calendar, adding all due dates for client communication.
• Lead pre-shift staff meetings at events along with Event Manager & Kitchen Lead.
• Inform, inspire, and mentor staff to make them feel included and promote retention.

Benefits

• Contigo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, national origin, age, disability, genetics, marital status, or sexual orientation.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed