Venue Porter & Cleaner - Warner Theatre DC

Live Nation EntertainmentWashington, DC
$18 - $25Onsite

About The Position

Live Nation Entertainment is the world’s leading live entertainment company. The US Concerts division is seeking an Event Porter to help create an exceptional fan experience by maintaining a clean, safe, and welcoming venue. This is a physically demanding custodial position that includes restroom cleaning, trash removal, spill response, deep-cleaning projects, and other essential cleaning duties before, during, and after events.

Requirements

  • Previous cleaning, custodial, housekeeping, or venue operations experience preferred.
  • Must be comfortable performing physically demanding cleaning duties, including restroom sanitation, trash removal, spill response, and deep-cleaning projects.
  • Must be able to stand and walk for extended periods, climb stairs, and lift up to 55 lbs.
  • Must have reliable transportation, as shifts may extend beyond public transportation operating hours.
  • Must be available to work evenings, weekends, holidays, and overnight shifts as needed.
  • Must be at least 18 years of age.
  • Strong teamwork, communication, and problem-solving skills.
  • Ability to work independently, follow directions, and maintain a professional demeanor in a fast-paced environment.

Responsibilities

  • Provide courteous and professional service by responding promptly to guest inquiries and requests.
  • Maintain continuous visibility throughout the venue by remaining in motion, routinely inspecting assigned areas, and proactively addressing guest service, cleanliness, and safety needs to ensure a clean, safe, and welcoming environment.
  • Clean and disinfect restrooms, including toilets, sinks, mirrors, floors, walls, and fixtures, as well as drinking fountains and other high-touch surfaces throughout the venue.
  • Restock restroom and hygiene supplies, including toilet paper, paper towels, soap, sanitizer, and other necessary products.
  • Sweep, mop, vacuum, and maintain floors, carpets, seating areas, venue seats, and other guest-facing, artist-facing, and employee areas.
  • Immediately address spills, trash, debris, and safety hazards, utilizing appropriate signage to protect guests and staff.
  • Clean and polish fixtures, hardware, handrails, doors, drinking fountains, seats, and other venue furnishings as needed.
  • Maintain cleaning supplies and equipment, ensuring storage areas remain organized and adequately stocked.
  • Report facility deficiencies, maintenance issues, safety concerns, and repair needs to management promptly.
  • Turn all lost and found items over to the Manager on Duty (MOD).
  • Utilize non-event days to complete deep-cleaning projects and other assigned custodial duties.
  • Maintain professional workplace conduct and comply with all health, safety, and company policies.
  • Perform other duties as assigned.

Benefits

  • Free concert tickets
  • Dog-friendly offices
  • Student loan reimbursement
  • Adoption/fertility support
  • Great Place to Work certification
  • One of People Magazine’s “50 Companies that Care”
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