Event Policies and Operations Coordinator

New Orleans Saints•Metairie, LA

2d•Onsite

About The Position

The New Orleans Saints and New Orleans Pelicans are seeking a highly organized and motivated Event Policies and Operations Coordinator to join our team. This role is responsible for supporting the business operations department for the teams, with a specific focus on operational game day and marquee event assistance, administrative support for the department and acting as a liaison between the operations, corporate partnerships and marketing departments.

Requirements

Bachelor’s degree preferred or equivalent experience
1–2 years of experience with a professional sports organization, team, or league, or experience organizing and executing events
Positive, solutions-oriented mindset and willingness to learn
Strong organizational skills with the ability to manage multiple tasks and deadlines
Excellent written and oral communications skills
Strong attention to detail and commitment to delivering a high level of customer service
Ability to interact with team’s players and staff both internally and externally in a professional manner
Proficiency with Microsoft Office, Adobe Acrobat, or relevant software
Ability to work collaboratively across departments including ticketing, partnerships, marketing, production and game experience
Time management and ability to meet deadlines
Ability to lift and move items weighing up to 25 pounds
Commitment to community and a people-first mindset
Strong teamwork and collaboration skills
Ability to celebrate individuality and value diverse perspectives
High integrity and a proactive, solutions-oriented “winning” mindset
Must live in, or be willing to relocate to, New Orleans or the surrounding areas

Responsibilities

Assist the operations department in creating and developing detailed plans and procedures, ensuring timelines, room assignments, staffing roles and responsibilities, and communication for game days and marquee events.
Ensure policies and procedures remain in compliance with the teams, NFL, NBA, Caesars Superdome, Smoothie King Center, and all applicable federal, state, and local laws.
Interface with Legends Global regarding stadium and arena needs for all home games and any special events in relation to event policies and procedures.
Assist in the management, coordination, and distribution of the credentials and credential system compliance for all home games, marquee events, and building access at applicable venues.
Conduct building walkthroughs to verify all operational and partnership elements such as signage, activations, fan areas, and assets are in place prior to event day.
Coordinate all giveaway and promotional items deliveries for both teams (delivery date and times, storage locations, day-before and game day movements).
Support execution of special events (Training Camp, Mini Camp, Open Practices, Draft events, and other marquee team events).
Continually seek out industry related best practices by reviewing methods to improve efficiency, quality of the fan experience, operations, and reduction of operating costs.
Perform other related duties as assigned to support departmental and organizational goals.