PART TIME Event/Party Host and Cashier nights and weekends required

Michaels•Ukiah, CA

1d•Onsite

About The Position

This is a part-time position responsible for planning, coordinating, and facilitating events, including children's birthday parties, within a Michaels store. The role also involves delivering friendly customer service, assisting customers with shopping and finding products, and ensuring a fast and friendly checkout experience. Additionally, the position includes completing operational tasks such as truck unloading, merchandise duties, and maintaining store recovery standards.

Requirements

Energetic and enthusiastic personality.
Ability to handle job stress and interact effectively with guests of all ages and co-workers.
Excellent people skills.
Experience working with children and children’s events.
Good communication skills including written, verbal, and nonverbal communication as well as listening skills.
Organizational skills.
Interpersonal skills.
Creative problem-solving skills.
Retail and/or customer service experience required.
Must be able to remain standing for long periods of time.
Must be able to move throughout the store.
Must be able to perform regular bending, lifting, carrying, reaching, and stretching.
Must be able to lift heavy boxes and access high shelves by ladder or similar equipment.
Work hours include nights, weekends, and early mornings.

Nice To Haves

Cross trained in Custom Framing selling and production.

Responsibilities

Plan and coordinate multiple events simultaneously, including children's birthday parties and other craft classes or events.
Engage with clients of all ages by creating an environment of fun and creativity.
Demonstrate and instruct party participants in craft projects, perform face painting, and other activities.
Facilitate and implement party add-ons such as goody bags and balloons according to company standards.
Communicate event details with clients and store team members.
Complete administrative tasks such as answering emails, making phone calls, and completing paperwork.
Adjust plans and events based on client feedback and needs.
Create backup or emergency plans as needed.
Ensure client satisfaction for scheduled events.
Uphold company cleanliness and safety standards.
Set up, break down, and clean before and after each event.
Help customers shop, locate products, and provide solutions.
Provide a fast and friendly checkout experience.
Engage customers on benefits of Rewards program and Private Label Credit Cards and complete enrollments.
Educate customers on Voice of Customer (VOC) surveys.
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS).
Participate in truck un-load, stocking, and planogram (POGs) processes.
Complete merchandise recovery and maintenance.
Perform Store in Stock Optimization (SISO) and AD set duties as assigned.
Support shrink and safety programs by adhering to Standard Operating Procedures (SOPs) and Company programs.
Interact with others in an accepting and respectful manner, remaining positive and respectful even in difficult situations.
Promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members.
Cross-trained in Custom Framing selling and production.
Participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and maintaining cleanliness of restrooms.
Perform other duties as assigned.