Event Parking Manager | Full-Time | Centennial Yards

Oak View Group•Atlanta, GA

2d•Onsite

About The Position

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. Overview Reporting to the Manager of Parking and Transportation, the Event Parking Manager will manage every aspect of their assigned events from the advance planning stages through the end of the event and event settlement. In addition to advancing assigned events, this position will also be responsible for scheduling & supervision of part-time parking staff and assisting in the development and implementation of all event department policies, programs, and procedures.

Requirements

3-5 years of experience in a parking supervisory role preferred
Experience coordinating arena shows and conferences/meetings preferred
Bachelor's degree preferred.
Must be able to communicate clearly and concisely, both orally and in writing.
Possession of, or ability to obtain, a valid drivers' license
Ability and willingness to work a flexible schedule, including long and irregular hours that may vary due to event calendar, and may include early mornings, late evenings, weekends, holidays, and extended number of consecutive days
Must possess strong organizational skills, attention to detail and the ability to function and meet strict deadlines in a fast-paced environment
Must demonstrate a positive, professional and customer-focused attitude
Ability to identify the needs of users of the facility
Must have computer skills in Microsoft Office applications and word processing, spreadsheets, presentations and internet software
Knowledge of crowd management and control techniques, customer service practices, principles or supervision and training, fire and public safety regulations, and parking equipment and parking technology systems preferred

Responsibilities

Manage all aspects of events that are assigned by the Manager of Parking and Transportation
Thoroughly describe the venue's services and outline how the services are coordinated to clients
Assist clients with event logistics and suggest the most effective ways to use the facility for specific types of event functions
Work with the Operations Department to ensure all events are set up to the client's specifications and that all fire codes and safety regulations are being followed
Review emergency planning procedures with all event staff prior to each event
Create and distribute detailed Event Data Sheets prior to every event
Coordinate and provide clear, concise, and timely communication with building staff of all requirements necessary for events by preparing and distributing detailed Event Data Sheets, diagrams, and event staffing requirements for each assigned event
Update event estimates, as needed, to send to the client and complete a final settlement upon completion of each event
Have the ability to problem solve, make quick decisions and delegate responsibility while remaining professional and pleasant in the midst of stressful situations
Recommend and evaluate required event staffing levels
Serve as Manager on Duty as scheduled
Responsible for the hiring, disciplinary actions, performance evaluations, scheduling, training and development of the part-time parking staff
Responsible for developing and updating the Parking Department's Policies and Procedures Manual, to be included in the overall Events Department manual
Complete all duties with a customer service focus through teamwork & dedication to Oak View Group's mission and principles
Will lead the OVGP training and orientations project efforts
Other duties as assigned