Event Parking Attendant - St. Louis, MO

LAZ Parking Midwest • Saint Louis, MO

1d • Onsite

About The Position

LAZ Parking is seeking Event Parking Attendants in St. Louis, MO, to join their team for events at the Missouri Botanical Garden. This part-time, event-based role requires availability for evenings, nights, and weekends as needed, with a pay rate of $18/hour. LAZ Parking emphasizes a PEOPLE FIRST culture, focusing on creating opportunities for employees and value for clients. The Event Parking Attendants are the primary point of contact for customers, responsible for traffic control, customer service, and cash handling during events.

Requirements

• High school diploma or GED required.
• 2+ years in a customer service role
• Experience handling cash, conducting monetary transactions
• Ability to communicate professionally and effectively.
• Ability to handle challenging and at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to work standing-up/on-feet for extended periods of time.
• Demonstrates a sense of urgency and timeliness.
• Demonstrate the ability to seek improvement.
• Excellent teambuilding and interpersonal skills.
• Ability to lift, push and pull at least 25 pounds.

Nice To Haves

• Parking industry experience is preferred but not required.
• Previous experience working in outdoor/extreme weather conditions preferred.

Responsibilities

• Meet and greet each customer with courtesy and great customer service.
• Collect the parking fees and provide correct change.
• Understand and know how to handle the different types of parkers i.e. tenants, visitors, employees, administration, etc.
• Understand the surroundings and event details in order to answer questions.
• Accurately distribute tickets (proof of purchase) to each customer.
• Expedite the traffic flow in a timely fashion.
• Adhere to dress code – Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours).
• Follow all safety standards.
• Communicate with management, supervisors and traffic directors.
• Prepare and reconcile reports.
• Answer customer service questions concerning parking and the answer general customer inquiries in a courteous, professional and effective manner and refer questions to the supervisor when applicable.
• Determine traffic flow in times of equipment failure or during periods of construction.
• Take direction from Managers, Supervisors and emergency responders during emergencies.
• Picking up all walkie-talkies, vests, and picking up cones when closing.
• Communicating with manager before making any decisions.

Benefits

• Equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED