Event Operations Manager

RTM Business Group•New York, NY
•Hybrid

About The Position

RTM Business Group is seeking an enthusiastic, positive, and ambitious Event Operations Manager with experience managing an event logistics team in the B2B conferences/events space. This role is responsible for ensuring the successful execution of conferences, from pre-event planning to on-site management and post-event evaluation. The company partners with Fortune 1000 companies, catering to the C-suite, and hosts curated content and peer-to-peer collaboration events in major cities across the country. The team travels together, fostering interdepartmental relationships and a collaborative culture.

Requirements

  • Ability to travel.
  • Bachelor's Degree and 1-2 years of experience in the Hospitality Industry (internship experience qualifies)
  • Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy
  • Must be proactive and have the ability to work under pressure
  • Balance and prioritize multiple deadlines at once
  • Exceptional follow-up and follow-through skills
  • Competency with technology and ability to learn new software and applications
  • Ability to quickly learn new software and applications
  • Professional telephone skills and writing skills for communication with attendees

Nice To Haves

  • Experience with Airtable, CVENT, Alchemer, or Adalo preferred.

Responsibilities

  • Manage event onsite, including coordinating with speakers, managing event staff, overseeing event setup and teardown, and resolving any issues or emergencies.
  • Create and implement comprehensive event operation plans, including timelines, budgets, and resources allocation, for each event.
  • Coordinate all phases of event logistics through detailed communication including, but not limited to, food and beverage, meeting room lay-out, room list, transportation, AV equipment rental, event registration, on-site execution etc.
  • Mentor and motivate team by providing training and coaching as needed.
  • Travel nationally throughout the year.
  • Work with vendors to order and receive supplies and services for food, beverages, supplies, equipment, and other necessary items.
  • Create, monitor and manage event timelines on Airtable.
  • Work collaboratively with internal teams to produce event collateral, materials, client requirements and follow-up activities.
  • Build and maintain relationships with a diverse network of individuals and organizations.

Benefits

  • Unlimited PTO
  • Flexible/Hybrid work model
  • Medical/dental/vision coverage
  • 401K after 9 months of employment
  • Pre-tax commuter benefits
  • Travel to major cities (all expenses paid)
  • Opportunity for lateral and vertical movement within the company, inter/intra departmentally
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