Event Operations Coordinator

RTM Business Group • New York, NY

2d • Hybrid

About The Position

RTM is looking for an enthusiastic, organized, and driven Event Operations Coordinator to join our Event Operations team. In this role, you’ll manage the end-to-end logistics associated with planning, coordinating, and executing our conferences and events — from rooming lists and vendor relationships to on-site execution at our partner hotels. We partner with major hotel brands including Marriott, Hyatt, Hilton, and IHG. You’ll serve as a primary point of contact for group rooming lists and external vendor coordination, while also collaborating closely with our Production, Delegate Acquisition, and Vendor Sales teams to ensure every attendee has an exceptional experience. This role is hybrid in NY, NJ, and CT, with 3 days per week in the office.

Requirements

• Ability to travel
• Bachelor's degree
• Self-starter, extremely organized and detailed-oriented with a strong commitment to accuracy
• Must be proactive and have the ability to work under pressure
• Balance and prioritize multiple deadlines at once
• Exceptional follow-up and follow-through skills
• Competency with technology and ability to learn new software and applications
• Ability to quickly learn new software and applications
• Professional telephone skills and writing skills for communication with attendees

Nice To Haves

• Experience with Airtable, CVENT, Alchemer, or Adalo
• Prior experience working with group catering or hospitality at a major hotel brand (Marriott, Hyatt, Hilton, IHG)
• 1–2 years of experience in the hospitality industry (internship experience qualifies)

Responsibilities

• Plan, coordinate, and execute meetings, conferences, seminars, and special events from start to finish
• Manage all phases of event logistics through detailed communication, including meeting room layouts, hotel rooming lists, transportation, A/V equipment, event registration, and on-site execution
• Travel nationally for up to 6 events per year, typically 4–5 days per event
• Work with external vendors on A/V, entertainment, lighting, event supplies, and other event inventory needs
• Create, monitor, and manage event timelines and attendee profiles in Airtable
• Collaborate with internal teams to produce event collateral, materials, and post-event follow-up activities
• Build and maintain relationships with a diverse network of individuals, vendors, and hotel partners

Benefits

• 15+ PTO Days
• Flexible/Hybrid work model (work from home and remote opportunities)
• Medical/dental/vision coverage
• We offer a 401k matching plan that will begin after 9 months of continuous full time employment, starting on the first month after eligibility
• Pre-tax commuter benefits
• Travel to major cities (all expenses paid)
• Opportunity for lateral and vertical movement within the company, inter/intra departmentally
• Salary $45,000 + Quarterly Bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees