Event Operations Coordinator

Citadel Security USA•Grand Junction, CO

6d•Onsite

About The Position

Citadel Security USA is seeking a highly organized and dependable Operations Coordinator – Event Scheduling & Administrative Support to help manage the planning and coordination of security staffing for special events, temporary assignments, and client operations throughout the Grand Junction area. This position plays a key role in keeping daily operations running smoothly by coordinating schedules, communicating with field personnel, maintaining accurate operational records, and supporting leadership with event logistics. If you enjoy working in a fast-paced environment where priorities change quickly and attention to detail matters, this opportunity offers an excellent chance to grow within a professional security organization.

Requirements

High school diploma or GED
Valid driver's license and reliable personal vehicle
Strong organizational and time-management skills
Excellent written and verbal communication abilities
Proficiency with Microsoft Office applications
Ability to manage multiple assignments while meeting deadlines
Strong attention to detail and accuracy
Professional customer service skills
Ability to maintain confidentiality regarding client and personnel information
Ability to successfully pass a background check and verify authorization to work in the United States

Nice To Haves

One or more years of experience in scheduling, logistics, operations coordination, dispatch, workforce planning, or administrative support
Experience working in private security, event operations, staffing coordination, or related industries
Familiarity with workforce management software such as TrackTik or similar scheduling platforms
Experience supporting payroll, scheduling, or operational reporting
Strong problem-solving abilities and the ability to adapt in a fast-changing work environment

Responsibilities

Coordinate staffing for special events, temporary assignments, and semi-permanent contracts
Maintain accurate employee schedules using workforce management software
Send shift confirmations and scheduling updates to officers and supervisors
Track schedule changes, employee call-offs, late arrivals, and coverage adjustments
Assist with last-minute staffing requests during operational changes or emergency situations
Maintain and distribute an ongoing event calendar to support operational planning
Enter event information, client details, and staffing assignments into scheduling platforms
Maintain accurate operational records to support payroll, billing, and reporting processes
Assist leadership with preparing staffing reports and deployment summaries
Organize and maintain documentation related to event operations and personnel assignments
Help coordinate logistics for new client accounts, special projects, and temporary contracts
Serve as a primary point of contact between management, supervisors, and field personnel
Communicate assignment details through phone calls, email, and text messaging
Answer scheduling-related questions and direct inquiries to the appropriate department
Ensure employees receive timely information regarding assignments, schedule updates, and operational expectations
Maintain professional communication with employees, clients, and operational partners
Assist Operations leadership with planning and coordinating security coverage for special events
Participating in operational meetings and planning discussions
Help improve scheduling processes and operational efficiency
Support event readiness before, during, and after scheduled operations
Provide administrative assistance for daily operational activities as needed