CDS Full Time Event Manager - Product Demonstration

Advantage Sales & Marketing dba Advantage Solutions•Riverton, UT

About The Position

Club Demonstration Services (CDS), the preferred in-house event marketing provider to Costco, is seeking an Event Manager to recruit, hire, train, and supervise in-store Product Demonstrators. The role oversees product preparation and presentation, including food safety and sanitation, and ensures demonstrators provide excellent service to Club members. It involves communicating with warehouse managers, vendors, and demonstrators, as well as participating in new-location grand openings as required. The Event Manager directs activities for vendor-product events, promotions, and sales; communicates strategies to achieve sales, service, and operational excellence; and works with the District Manager to assess event performance and adjust execution as needed. The role also supports corporate governance policies and procedures, pursues revenue and net-income objectives through sales activation and expense management, and improves customer satisfaction and loyalty through operational improvements. Direct reports are hired, trained, coached, guided, directed, retained, and developed using company processes and resources. The position has a set schedule of Tuesday through Saturday, 8:30 a.m. to 5:30 p.m., which may vary based on business needs. Work may take place in an office, field, retail store, or warehouse. The role requires travel and driving, substantial physical activity, prolonged standing, handling or pushing/lifting up to 50 pounds, and potentially working in refrigerated or freezer areas. Safe handling and preparation of products or food is essential.

Requirements

High school education or equivalent is listed in the role overview.
Associate's degree or equivalent experience required.
Two to four years of related experience in retail, hospitality, or food environments is listed in the role overview.
Three to five years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience, is listed under minimum qualifications.
NEHA Professional Food Handler Certification required.
Detail-oriented, with excellent leadership and communication skills.
Proven ability to lead well-performing teams.
Ability to exercise independent judgment.
Ability to coach and counsel employees and take corrective measures as needed.
Flexible and able to work in a fast-paced environment.
Ability to work independently, prioritize with minimal supervision, and meet deadlines.
Supervisory skills, including delegating responsibility, training, and evaluating performance.
Excellent written and verbal communication skills.
Flexible and adaptable to changing projects or business environments.
Track record of building and maintaining customer/client relationships.
Ability to direct, lead, and develop people.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
Ability to travel and drive, engage in considerable physical activity, lift and/or push up to 50 pounds, stand for long periods, handle or cook products as appropriate, and potentially work in very cold conditions.
Use proper safety practices when handling products and/or cooking.

Nice To Haves

Bachelor's degree or equivalent experience.
A degree in Marketing, Business Administration, or a related field.

Responsibilities

Recruit, hire, train, and supervise in-store Product Demonstrators.
Oversee product preparation and presentation, including food safety and sanitation.
Train Product Demonstrators in demonstration preparation and customer service.
Communicate with warehouse managers, vendors, and Product Demonstrators.
Participate in new-location grand openings as required.
Direct activities for successful events, promotions, and sales of vendor products.
Communicate strategies and tactics to achieve sales, service, and operational excellence.
Support the maintenance and ongoing development of the corporate governance framework, policies, and procedures.
Collaborate with the District Manager to evaluate event execution rates, sales performance, labor hours, and operational costs, and make adjustments as necessary.
Achieve revenue and net-income objectives through sales activation, strategy, and expense management.
Improve customer satisfaction and loyalty through operational improvements.
Hire, retain, train, coach, guide, direct, and develop direct reports using company-wide processes, tools, and resources.