CDS Full Time Event Manager - Product Demonstration

Advantage Solutions•Bluffdale, UT

1d•$51,000 - $63,500

About The Position

Club Demonstration Services (CDS), the preferred in-house event marketing provider to Costco, is seeking an Event Manager to recruit, hire, train, and supervise in-store Product Demonstrators. The position oversees product preparation and presentation, including food safety and sanitation, and supports excellent service to Club members. The Event Manager communicates with warehouse managers, vendors, and Product Demonstrators and participates in new-location grand openings as required. The role directs activities for successful product events, promotions, and vendor sales; communicates strategies for sales, service, and operational excellence; and works with the District Manager to assess event performance, sales, labor, and costs. It also includes responsibility for revenue and net income objectives, customer satisfaction, team development, and supporting the company’s governance framework. Work may take place in an office, field, retail store, or warehouse. The stated schedule is Tuesday through Saturday, 8:30 a.m. to 5:30 p.m., and may vary based on business needs.

Requirements

High school education or equivalent is listed in the summary requirements.
Two to four years of related experience in retail, hospitality, or food environments is listed in the summary requirements.
The minimum qualifications section specifies 3–5 years of experience in a client-side branded consumer-packaged-goods company, or a combination of supplier-side and client-side experience.
Associate’s degree or equivalent experience is required in the minimum qualifications section.
NEHA Professional Food Handler Certification is required.
Strong leadership, communication, and detail-orientation skills.
Ability to lead well-performing teams, work independently, prioritize, and meet deadlines with minimal supervision.
Ability to exercise independent judgment and coach and counsel employees, taking corrective measures as needed.
Supervisory skills, including delegating responsibility, training, and evaluating performance.
Flexibility and adaptability in a fast-paced and changing business environment.
Ability to build and maintain customer and client relationships and to direct, lead, and develop people.
Basic computer skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, and web browsers.
Ability to perform considerable physical activity, lift and/or push up to 50 pounds, stand for long periods, use products or cook food for demonstrations, and work in extremely cold conditions such as refrigerated and freezer sections.
Ability to travel and drive, and to follow proper safety practices when handling products or cooking.

Nice To Haves

Bachelor’s degree or equivalent experience.
Degree in Marketing, Business Administration, or a related field.

Responsibilities

Recruit, train, and hire part-time staff and Product Demonstrators.
Direct, retain, coach, guide, and develop direct reports.
Oversee product preparation and presentation, including food safety and sanitation.
Train Product Demonstrators in demonstration preparation and customer service.
Communicate with managers, vendors, and demonstrators.
Participate in new-location grand openings as required.
Direct activities for successful events, promotions, and sales of vendor products.
Communicate strategies and tactics to achieve sales, service, and operational excellence.
Support the maintenance and development of the corporate governance framework, policies, and procedures.
Collaborate with the District Manager to evaluate event execution rates, sales performance, labor hours, and operational costs, and make adjustments as needed.
Achieve revenue and net income objectives through sales activation, strategy, and expense management.
Improve operations to optimize customer satisfaction and loyalty.