Event & Lifestyle Coordinator - Album Indian Lake

Greystar Management Services • Hendersonville, TN

7d • Onsite

About The Position

The Lifestyle Coordinator is responsible for creating and delivering engaging programs, events, and experiences that enhance the resident experience, foster community connections, and support resident retention and occupancy goals. Working closely with the Community Manager and Sales Consultant(s), this role assists with prospect engagement, resident onboarding, and move-in coordination while serving as a key ambassador of the community's culture and lifestyle. The position plays an active role in developing meaningful opportunities for residents to connect, participate, and thrive within the community. In addition, the Lifestyle Coordinator supports the community's sales, marketing, and outreach efforts through resident communications, social media engagement, event promotion, and relationship-building with local businesses and community partners. This role plans and executes events, manages approved budgets and vendor relationships, creates marketing materials using tools such as Canva, and maintains digital communications including calendars, newsletters, flyers, and social media content. Success in this role requires strong organizational skills, creativity, attention to detail, and a passion for delivering exceptional resident experiences.

Requirements

• Strong organizational skills
• Creativity
• Attention to detail
• Passion for delivering exceptional resident experiences

Nice To Haves

• Experience using Canva for marketing material creation

Responsibilities

• Greets prospects and residents as they enter the office/leasing area and ensures the comforts of prospects and visitors while they wait to speak with a team member. Assists with tours as needed.
• Answers phone calls, routes all calls to the appropriate team member for assistance, and assists with adding service requests as well as completing call backs as necessary.
• Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival and manages and monitors the loading dock and/or elevator schedule for move-ins and move-outs.
• Manages all package deliveries by documenting arrival information and notifying residents of all package deliveries within 24 hours.
• Ensures all amenities are in tour condition every day and prepared for resident use.
• Utilizes amenity space to develop and execute innovative, creative, and dynamic events, services, and programs. Works to develop outcomes as well as assessment metrics to determine success of programs.
• Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information that may be of interest to residents and maintains positive relationships and contacts with concierge vendors and local businesses. Offers recommendations to residents on a variety of services or needs and keeps up to date on events within the community.
• Monitors and responds to General E-mail Account and works with Lifestyle Team to ensure messages are responded to in a timely fashion and to create marketing and awareness of events, programs, services, and initiatives.
• Creates and produces the monthly calendar, newsletter, and flyers with activities and events. Monitors and submits items for Resident Portal postings as well as social media.
• Participates in ensuring Greystar sales and marketing program standards and benchmarks are being met.
• Manage expenses to approved budget.
• Responsible for setting out, ordering, purchasing, picking up ordered items and taking down the cold continental breakfast for residents by the designated time each day to start and to take down.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
• Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service
• Generous Paid Time off (15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays)
• Birthday off after 1 year of service
• Additional vacation accrued with tenure
• Onsite housing discount at Greystar-managed communities (subject to discount and unit availability)
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
• 401(k) with Company Match up to 6% of pay after 6 months of service
• Paid Parental Leave
• Lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
• Charitable giving program and benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed