Event Lead-Iowa City

Big Grove Brewery•Iowa City, IA

1d•Onsite

About The Position

The Event Lead is responsible for leading the successful execution of private events, brewery events, weddings, corporate gatherings, community events, and special experiences hosted at the brewery. The Event Lead ensures that every event is organized, welcoming, efficient, and consistent with the brewery’s standards for hospitality, service, safety, and guest experience. This position requires a hands-on leader who is comfortable managing multiple priorities, solving problems in real time, and creating memorable guest experiences. Must be willing to work unique hours and bring in a positive attitude in a fast-paced work environment.

Requirements

Strong Communication: Communicates clearly and professionally with clients, guests, employees, vendors and leadership
Multi-tasking: Successfully manages multiple responsibilities while maintaining service quality and professionalism.
Organized: Effectively manages timelines, event details, setup requirements, vendors, staffing, and guest requests.
Attention to Detail: Recognizes the small details that can significantly impact an event and guest experience.
Problem Solving: Remains calm under pressure and quickly develops practical solutions when unexpected issues arise.
Leadership: Confidently directs event teams, delegates responsibilities, and keeps employees focused during high-volume events.
Adaptable: Comfortably adjusts to changing timelines, guest counts, weather, vendor delays, staffing challenges, and other unexpected circumstances.
Teamwork: Builds strong working relationships across events, taproom, culinary, bar, brewery, and management teams.
Must be willing to work unique hours and bring in a positive attitude in a fast-paced work environment.

Nice To Haves

High school diploma or equivalent
At least 1 year of experience working in the service industry

Responsibilities

Lead the on-site execution of events from setup through breakdown.
Review event details, timelines, floor plans, menus, beverage packages, and special requests prior to each event.
Ensure event spaces are set up according to the approved event plan.
Coordinate guest arrival, seating, food service, beverage service, activities, and event flow.
Monitor event timelines and make adjustments as needed.
Conduct event walkthroughs and ensure spaces are clean, organized, and event-ready.
Oversee breakdown and restoration of event spaces following each event.
Ensure all event materials, equipment, décor, and supplies are properly handled and stored.
Welcome guests and create a warm, professional, and engaging atmosphere.
Anticipate guest needs and proactively address concerns.
Respond to questions, requests, and service issues quickly and professionally.
Ensure the brewery’s hospitality standards are consistently demonstrated throughout the event.
Handle guest concerns with professionalism while protecting the overall guest experience.
Clearly communicate event expectations, responsibilities, timelines, and service standards.
Provide coaching and real-time feedback when appropriate.
Maintain a positive, respectful, and team-oriented work environment.
Communicate with event hosts and vendors during events as assigned.
Confirm vendor arrival times, setup requirements, and event responsibilities.
Ensure vendors follow brewery policies, safety requirements, and venue guidelines.
Escalate significant client or vendor issues to management when appropriate.
Coordinate food and beverage service according to event specifications.
Work closely with culinary and bar teams to ensure timing and service expectations are met.
Monitor beer, beverage, food, and supply levels throughout events.
Ensure responsible alcohol-service practices and brewery policies are followed.
Communicate dietary restrictions, allergies, and special food requests to the appropriate team members.
Maintain accurate event checklists and documentation.
Complete post-event notes and communicate opportunities or issues to management.
Provide feedback following events to help improve future event execution.