Event Host I - Weekends

Crossroads YMCA•Crown Point, IN

10d•Onsite

About The Position

This position supports the work of the Y, a leading nonprofit committed to strengthening community through youth development, healthy living, and social responsibility. Event Host I provides excellent customer service to all members, guests, and program participants by responding to their needs and creating a welcoming and fun environment.

Requirements

Minimum age 16 required.
Six months or more of related experience required.
Must be flexible to work evenings and weekends.
Certifications required within 30 days of hire: CPR/AED & First Aid, New Employee Orientation, and online trainings.
Required trainings: Duty to Report, Keeping your YMCA Safe, and Daxko 100.
Excellent interpersonal, communication, and problem-solving skills.
Ability to relate and communicate effectively to diverse groups of people from all social and economic segments of the community.
Must have a passion for working with young children.

Nice To Haves

The National YMCA Mission: “To put Christian principles into practice through programs that build healthy spirit, mind, and body for all.”
Mission Advancement : Accepts and demonstrates the Y’s values.
Demonstrates a desire to serve others and fulfill community needs.
Recruits volunteers and builds effective, supportive working relationships with them.
Supports fund-raising.
Collaboration: Works effectively with people of different backgrounds, abilities, opinions, and perceptions.
Builds rapport and relates well to others.
Seeks first to understand the other person’s point of view, and remains calm in challenging situations.
Listens for understanding and meaning; speaks and writes effectively.
Takes initiative to assist in developing others.
Operational Effectiveness : Makes sound judgments, and transfers learning from one situation to another.
Embraces new approaches and discovers ideas to create a better member experience.
Establishes goals, clarifies tasks, plans work, and actively participates in meetings.
Follows budgeting policies and procedures, and reports all financial irregularities immediately.
Strives to meet or exceed goals and deliver a high-value experience for members.
Personal Growth : Pursues self-development that enhances job performance.
Demonstrates an openness to change, and seeks opportunities in the change process.
Accurately assesses personal feelings, strengths, and limitations and how they impact relationships.
Has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.

Responsibilities

Lead event activities in a manner that ensures an elevated level of customer satisfaction.
Create memorable experiences for event guests by executing activity plans.
Demonstrates a friendly, courteous, and professional manner with volunteers, staff, parents, and participants.
Supervises and participates in activities with all children.
Implements curriculum and activity plans within the established guidelines.
Understand, articulate, and enforce YMCA policies and procedures in a positive way by giving safety briefings and ensuring that all policies are being adhered to.
Maintains required program records and equipment needs.
Improvises quickly and appropriately when faced with unexpected circumstances, to better meet the needs of members and their children.
Performs other duties as assigned.