Event Duty Manager; Playland
About The Position
The PNE is seeking a collaborative self-starter to take on the role of Event Duty Manager; Playland. This role is responsible for executing operational deliverables for Playland amusement park. The Event Duty Manager will work closely with many departments within the organization to ensure a seamless experience for Playland guests and team. The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.
Requirements
- 1-3 years of experience in the events, sports, attraction or comparable industry navigating large groups of people.
- Must be able to work an event-based work schedule which includes weekends, nights, extended hours, and extended workweeks.
- Must possess good decision-making and communication skills with the ability to react well to high-pressure situations and tight timelines.
- Always conduct oneself in a courteous and professional manner.
- Successful candidates must undergo a Criminal Record Check
Nice To Haves
- Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experience is considered an asset.
- Experience working with crowds or large groups of people considered an asset.
Responsibilities
- Support departments and guests in the daily operations of Playland amusement park
- Ensure all operational plans are followed on event days.
- Act as the Playland representative on operational days by supporting department and guest experience.
- Ensure adherence to policies and procedures with respect to health and safety, alcohol management, customer service, and labour management
- Deliver Playland opening, closing duties, operational planning and internal communication
- Provide detailed information on event related issues (event reporting) and conduct post-event debrief sessions and analysis if needed
- Play a key role in ensuring a highly motivated and knowledgeable team of staff demonstrate a positive and can-do attitude, and lead by example
- Work together with other members of the team in the event of an emergency.
- Perform other related duties as required.
Benefits
- Exhilarating and fun-loving culture
- Flexible work environment
- Opportunity for free or discounted tickets to shows, events, sports games, and much more
- Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
- Competitive compensation package
- Opportunity to create lasting memories and friendships!
- The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance.
- As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.
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What This Job Offers
Career Level
Mid Level
Education Level
Associate degree
