Event Duty Manager, Film

Pacific National Exhibition • Vancouver, BC

5d • CA$30 - CA$32 • Onsite

About The Position

The Pacific National Exhibition (PNE) is seeking a collaborative, self-starter to take on the role of Event Duty Manager within the Operations Team. The Event Duty Manager will be responsible for executing event day deliverables for a wide range of events. This individual will work closely with the Event Management Team as well as many departments within the organization to ensure a seamless event experience for PNE clients and guests. The PNE is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.

Requirements

• 1-3 years of experience in the events industry.
• Must be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.
• Must possess good decision-making and communication skills with the ability to react well to high-pressure situations and tight timelines.
• Always conduct oneself in a courteous and professional manner
• Availability to work flexible hours, including evenings, weekends, and holidays, as required by event schedules.
• Successful candidates must undergo a Criminal Record Check

Nice To Haves

• Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experience is considered an asset.
• Experience working in a similar venue is considered an asset.
• Experience with production and technical personnel is considered an asset.
• Experience with Film industry is considered an asset.

Responsibilities

• Assist the Event Manager in the execution of a wide range of PNE events including but not limited to concerts, outdoor festivals, sporting events, community events, film shoots and tradeshows
• Actively manage positive relationships with production managers, tradeshow producers, concert promoters and other PNE stakeholders
• Ensure all operational plans are followed on event days.
• Act as the venue representative on event days by managing client requests and troubleshooting operational issues
• Liaise and collaborate directly with Partners, clients, internal staff and enabling areas on event design and delivery.
• Ensure adherence to venue policies and procedures with respect to health and safety, alcohol management, customer service, and labour management
• Provide detailed information on event related issues (event reporting) and conduct post-event debrief sessions and analysis if needed
• Play a key role in ensuring a highly motivated and knowledgeable team of staff demonstrate a positive and can-do attitude, and lead by example
• Work together with other members of staff in the event of an emergency.
• Through effective direction, leadership and supervision, the Duty Manager supports the Event Manager in the execution of year-round events, and ensures all aspects of these events meet or exceed the standards and policies of the PNE through excellent guest and client service
• Assist in updating, keeping track of all procedural manuals on a regular basis
• Perform other related duties as required.

Benefits

• Exhilarating and fun-loving culture
• Flexible work environment
• Be a part of the growth of one of Vancouver’s most iconic institutions
• Join a diverse, passionate and enthusiastic team
• Ranked in the top 20 as one of BC’s most loved brands – BC Business 2017
• The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance.
• As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements.

What This Job Offers

• Career Level: Mid Level
• Education Level: Associate degree