Event Coordinator

Fooda•Independence, MO

7d•Onsite

About The Position

Fooda is recruiting for a Part Time Event Coordinator in De Soto, KS. This is an excellent opportunity for candidates with a hospitality or events background who are eager to learn about food service, work with great customers, and support a broad network of excellent local restaurants. Support Fooda events in a variety of capacities, including being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience. Gain competency with Fooda’s technology and standard operations procedures. Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication. Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards. Conduct onsite Fooda promotions and mobile app coaching. Provide real-time onsite customer service to resolve issues promptly directly with the consumer. Facilitate audits of restaurant event set-up to ensure consistency and high quality. Escalate issues to Operations Manager when necessary to keep them informed or help problem solve. Critical hours are over lunch (10 am – 2 pm) and 20 hours per week.

Requirements

You love building relationships with customers and enjoy customer service
You are friendly, high energy and love interacting with other people
You are savvy with technology and will be comfortable in a fast-paced start-up
You are resourceful, exhibit grace under pressure, and know you’re capable of finding solutions
You are a strong communicator and self-starter
You are organized and detail oriented. Type-A personality is a plus!
You’re someone who knows the local territory and gets around efficiently in your own car
You’re looking for a steady part-time job (between 5 - 25 hours per week) during regular business hours and value flexibility
Monday - Friday 20 hours a week
Must be authorized to work in the United States on a full-time basis.

Nice To Haves

Prior catering or serving experience strongly preferred

Responsibilities

Support Fooda events in a variety of capacities, including being onsite to set-up, tear down, clean equipment and site areas, problem-solve, and ensure high quality set-up and customer experience
Gain competency with Fooda’s technology and standard operations procedures
Problem-solve for issues such as incorrect orders, late deliveries, late restaurant arrivals, or incorrect email communication
Troubleshoot technical issues with point-of-sale (POS) system, onsite technology, and TV menu boards
Conduct onsite Fooda promotions and mobile app coaching
Provide real-time onsite customer service to resolve issues promptly directly with the consumer
Facilitate audits of restaurant event set-up to ensure consistency and high quality
Escalate issues to Operations Manager when necessary to keep them informed or help problem solve