Event Coordinator | Full-Time | Addition Financial Arena

Oak View Group • Orlando, FL

2d • Onsite

About The Position

Under the supervision of the Senior Event Manager, the Event Coordinator will support the planning and execution of assigned events at Addition Financial Arena and the venue. This position serves an integral role in the day-to-day operation of the events team. In conjunction with the Events team, the Event Coordinator will work to collect and distribute event information to internal and external entities, helping with developing the staffing plans and event-related documents and providing support to the guest services staff. This role will pay an hourly rate of $18.00 - $21.00.

Requirements

• High school diploma or GED required
• 1-2 years of experience in a hospitality, sports, or entertainment-related field
• Must be able to work a flexible work schedule, including nights, weekends, and holidays
• Strong customer service orientation with the ability to build positive relationships with clients and internal stakeholders
• Demonstrated experience coordinating multiple projects and managing competing priorities in a fast-paced environment
• Excellent collaboration, communication, interpersonal, organizational, and problem-solving skills required
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and other business software
• Strong attention to detail

Nice To Haves

• Bachelor’s degree from an accredited college/university with major coursework in facility management, hospitality management, business, or a related field is preferred
• Basic knowledge of event-related software, including AutoCAD and VenuePro
• Strong organizational, planning, and time management skills with exceptional attention to detail

Responsibilities

• Participate and perform duties towards planning and execution of events in support of the Event Management Team
• Assistance with day-of event operations: setup of staff check-in areas, distribution of paperwork, building walk-throughs, and event-day problem-solving
• Coordinate and complete all pre-planning steps and day-of responsibilities for assigned events, including communication with internal staff and external vendors and creation/editing of event-related paperwork, such as info sheets, staff posting sheets, and data sheets
• Build and maintain positive working relationships with clients, promoters, tenants, and event partners by providing responsive, professional, and solution-oriented customer service
• Communicate in a timely manner with each department regarding specific needs and information for each event
• Assist with the scheduling of part-time employees, utilizing our staffing software to create shifts and confirm working staff
• Support continuous improvement initiatives by identifying opportunities to improve event planning processes, client services, and guest experience initiatives.
• Collaborate in the development and implementation of department-wide training programs
• Prepare and assist with the completion of pre-show event financial estimates and post-event settlements.
• Participate in weekly scheduled meetings with the events department, as well as interdepartmental and external stakeholder meetings
• Assist the Event Managers with the processing of the biweekly Events Department payroll to HR
• Conducts monthly evaluations of all incident reports to be presented for operational evaluation
• Perform other operational duties as assigned

Benefits

• Health, Dental and Vision Insurance
• 401(k) Savings Plan
• 401(k) matching
• Paid Time Off (vacation days, sick days, and 11 holidays)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED