Event Cocktail Server - TAO Restaurant Los Angeles

Tao Group Hospitality•Los Angeles, CA

3h•Onsite

About The Position

TAO Restaurant Los Angeles is seeking part-time Event Cocktail Servers. This role involves actively taking orders, providing full and complete beverage and food service, and monitoring the guest experience in the lounge/bar. The server will interact with guests, team members, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Requirements

Previous hospitality experience.
Previous cocktail and/or floor server experience.
Experience in a high-volume restaurant/nightclub/lounge.
Ability to write, read, and verbally communicate.
Must have strong problem-solving skills.
Excellent written and verbal communication skills required.
Ability to work under pressure and meet deadlines.
Must have good positive energy throughout the day.
Must be able to read the computer monitors and print legibly.
Must be able to sit and/or stand for extended periods of time.
Must be able to move quickly through work and set the pace in the office.
Must be able to push and lift up to 75 lbs. with or without assistance.
Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner.
Ability to maintain a high level of confidentiality.
Ability to handle a fast-paced, busy, and somewhat stressful environment.
Tao Group Hospitality in-venue cocktail server training, Alcohol Awareness Certification, Food Handling Certificate.

Responsibilities

Anticipate and accommodate all needs of the guests.
Provides professional and exceptional service.
Presents menus, answers questions, and makes suggestions for all beverage and food items.
Inform guests of all food and beverage specials, with prices.
Required to solicit any allergy or dietary restrictions from each guest.
Accurately enters all orders into the POS system.
Ensures the delivery of all food and beverage to the guests.
Maintain general cleanliness of assigned stations and the entire venue.
Follow supervisor’s instructions, communicate with and support co-workers, and be a team player.
Possesses in-depth knowledge of all food and beverage menus and the company.
Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.
Follows all company procedures when providing bottle service.
Follows proper cash/payment card procedures.
Complies with Department of Health and company sanitation standards.
Accurately completes all end-of-shift financial procedures.
Communicates the needs of the guests to Front-of-House and Heart-of-House support staff, managers, and chefs.
Properly sets-up cocktail lounge/bar and side stations, performs side-work and other opening/closing procedures as directed by management, including: Ensures all lounge furniture is clean and free of debris, Sets tables with proper settings, Stocks side-stations with prescribed supplies, Performs opening & closing side-work as prescribed.
Reports all breakage, and damage of equipment or furniture immediately to management.
Attends and participates in daily pre-service meetings.
Attends and participates in any training sessions or departmental meetings.
Learn by listening, observing other team members, and sharing knowledge while leading by example.
Portrays a positive and professional attitude.
Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
Works as part of a team and provides help and support to all team members.
Assist and/ or complete additional tasks as assigned.