Event Brand Ambassador - Team Lead

2020 Companies•San Antonio, TX

4d•Onsite

About The Position

2020 Companies is hiring a seasonal Event Field Lead to lead The Porch touring activation. The role owns on-site operations at each event, ensuring safe, compliant execution according to brand standards while creating an engaging experience for adult consumers. The lead oversees setup and teardown, manages Brand Ambassadors and event support staff, coordinates with venue and retail partners, resolves issues in real time, and keeps activations running smoothly. The position includes extensive travel across multiple markets and requires attendance for setup and teardown. Program dates are now through November 20th. The schedule is Tuesday–Saturday or Wednesday–Sunday, depending on event needs, and weekend availability is required. Pay is $1,000 per week, paid weekly. Travel benefits include company-paid lodging and, when applicable, airfare, mileage reimbursement, and a daily per diem or meal allowance. Successful performance includes executing all scheduled activation days, avoiding compliance and age-verification failures, accurately reconciling coupons, prepaid cards, and settlements, delivering a high-quality consumer experience, engaging field staff, maintaining positive partner relationships, and submitting complete, timely reports and documentation. The role requires lifting and moving activation materials weighing up to 50 pounds, standing and walking for extended periods, working outdoors in varying weather, and frequent travel with evening, weekend, and event-based schedules. 2020 Companies describes its workplace as inclusive and offers support that may include paid holidays, career pathing, personal development opportunities, and professional stretch assignments.

Requirements

At least 21 years old.
Valid driver's license and satisfactory driving record.
Reliable transportation.
At least 3 years of experience leading touring, experiential, mobile marketing, or multi-market activation programs.
Experience managing Brand Ambassadors, event staff, and local labor crews in live event environments.
Strong leadership, organizational, and problem-solving skills.
Experience serving as the primary point of contact for clients, venues, or external partners.
Ability to manage multiple priorities in fast-paced environments.
Experience handling compliance procedures, promotional controls, inventory accountability, and event reporting.
Willingness and ability to travel extensively, including weekends and extended event schedules.
Ability to lift and move materials weighing up to 50 pounds, stand and walk for extended periods, and work outdoors in varying weather.
Ability to work evenings, weekends, and event-based schedules.

Nice To Haves

Experience in regulated industries such as tobacco, alcohol, cannabis, or similar categories.
Mobile marketing, trailer activation, or touring event experience.
Familiarity with age-verification technology and compliance systems.
Experience using field reporting, CRM, or event management platforms.

Responsibilities

Lead on-site activation activities and ensure execution of The Porch touring footprint.
Direct local labor teams during load-in, setup, event operations, and teardown of the Gorilla Cube XL activation environment.
Ensure activation assets are assembled safely, correctly, and according to brand standards; maintain activation readiness and prevent operational disruptions.
Lead, motivate, and coach Brand Ambassadors and event hosts; conduct pre-event briefings and provide real-time performance coaching.
Serve as the primary on-site liaison with venue personnel and retail partners, build positive working relationships, and resolve operational concerns.
Ensure compliance with age-verification, identification, regulatory, and market-specific requirements, including dual-device age-gating where applicable.
Oversee coupon distribution, prepaid card controls, reconciliation, compliance documentation, and accurate transaction records.
Complete required reporting on time and capture event photography and documentation.
Manage inventory, event materials, and activation assets throughout the season.
Coordinate logistics and asset movement between markets with program management.
Communicate field updates, challenges, and opportunities to home office leadership; escalate issues appropriately while retaining ownership of local execution.
Represent the client and program professionally and foster a professional, energetic, brand-aligned event atmosphere.