Event Assistant (Part-Time)

Boston Red Sox•Boston, MA

6d•$22•Onsite

About The Position

An Event Assistant provides support with on-site event execution/supervision. In this role, you will develop a broad and comprehensive view of the private event and public ticketed event business at Fenway Park. This guest-facing position requires strong service skills, attention to detail, and a friendly, outgoing demeanor.

Requirements

Prior experience working with a high level of intensity and focus on commitment to meeting and exceeding customersâ expectations.
Excellent interpersonal, verbal, and written communication skills and the ability to work well across departments, with clients and with business partners.
Strong organizational and problem-solving skills with the ability to interact professionally with individuals inside and outside the company.
Works well and stays calm and gracious under pressure while multi-tasking.
High degree of professionalism in appearance and conduct.
Ability to work evenings, weekends, and holidays, specifically during the Spring/Summer.

Nice To Haves

Prior customer service work experience within fast-paced, high-energy work environments preferred.
Proficiency and experience working with Microsoft Office, Microsoft Excel, and experience with Tripleseat are preferred.

Responsibilities

On-site event support and supervision including overseeing event space preparation, greeting clients and vendors, load-in/setup, event execution, event close/load-out, as well as liaison with all operating departments.
Provide on-site support to Event Managers by coordinating the execution of all event logistics and timelines.
Maintain strong relationships with clients and onsite personnel and ensure that event specifications are communicated and executed for a successful experience for the event planner and attendees.
Regular checks with onsite operating departments for updates on overall operations, and general feedback.
Ability to support multiple events at once, serving as the primary liaison to clients and ballpark operations personnel.
Track, investigate, and resolve all client feedback to provide recommended improvements.
Solicit and summarize written post-event details to the Evergreen Fenway Team.
Participate in site visits, pre-event planning calls, and event coordination meetings, as necessary.
Provide in-office administrative support to Event Operations and Sales staff to help streamline planning and execution processes.
Provide administrative support for all department projects.