Event Account Lead

ABM•Inglewood, CA

2d•Onsite

About The Position

The Event Account Lead is responsible for providing frontline leadership and operational support for janitorial staff during stadium events, concerts, and special functions. This entry-level leadership position oversees cleaning operations before, during, and after events while ensuring the venue remains clean, safe, and guest-ready. This is a good job for someone just entering the workforce or returning to the workforce with limited experience and education. ABM is a military and veteran friendly employer, veterans and candidates with military experience encouraged to apply.

Requirements

High School Diploma or equivalent.
Must be bilingual in English and Spanish.
Minimum one year of janitorial, custodial, housekeeping, facilities, or related experience.
Strong communication and interpersonal skills.
Ability to work in a fast-paced event environment.
Ability to work evenings, weekends, holidays, and special events.
Reliable transportation and dependable attendance.

Nice To Haves

Previous lead, crew leader, trainer, or supervisory experience.
Experience working in a stadium, arena, convention center, entertainment venue, airport, hospitality, or similar high-volume environment.
Knowledge of cleaning equipment, floor care, and janitorial best practices.
Experience managing teams in customer-facing environments.
Demonstrated leadership potential and willingness to learn.
Ability to motivate and coach team members.
Strong problem-solving and decision-making skills.
Excellent customer service mindset.
Ability to multitask and prioritize in a dynamic environment.
Strong attention to detail and commitment to quality.
Ability to communicate effectively with employees, management, and clients in both English and Spanish.

Responsibilities

Lead and support janitorial team members during assigned events and shifts.
Assist with staffing assignments, work distribution, and operational coverage.
Conduct pre-event, during-event, and post-event inspections of assigned areas.
Ensure cleanliness standards are maintained throughout: Seating areas, Concourse areas, Restrooms, Suites and premium spaces, Offices and common areas, Exterior grounds and entry points.
Monitor productivity and provide direction to team members as needed.
Promote a safe work environment and ensure compliance with safety protocols and company policies.
Train and coach employees on proper cleaning techniques, equipment usage, and service expectations.
Respond professionally to manager, client, and guest requests.
Assist with supply and equipment inventory management.
Complete reports, inspections, and other required documentation.
Support management with special projects and event-related operational needs.
Perform cleaning duties alongside team members when necessary.