Evening Residential Counselor, 414 Harrison Ave

Pine Street Inn • Boston, MA

4d • Onsite

About The Position

The Evening Residential Counselor is responsible for the safety of participants in the program and supports them in obtaining dinner and completing activities of daily living. The counselor works with staff to engage participants in leisure activities and helps foster a respectful atmosphere that empowers people with chronic mental illness to reach their highest level of functioning.

The counselor is assigned participants and works with them to develop treatment plans, support follow-through, and document progress in logs and charts. The role also includes running groups during the assigned shift and ensuring that program floors and spaces—including kitchens, hallways, bathrooms, and participants’ rooms—are clean and tidy. The program follows the Housing First/Safe Haven models. Due to emergencies or unforeseen program needs, staff may be temporarily or permanently reassigned to another Safe Haven program.

This is an onsite position at 414 Harrison Avenue in Boston, with coverage at other locations as requested. The schedule is 40 hours, Monday through Friday, 2:45 p.m. to 11:15 p.m. The position is essential in the event of an emergency. Pay is $21.40–$24.00 per hour, depending on experience and skill set.

Requirements

• High school diploma or GED.
• At least one year of experience in a shelter, community residence, or inpatient setting.
• Experience maintaining a safe environment for clients in a program setting.
• Experience as a human services team member.
• Familiarity with rehabilitation and consumer empowerment concepts.
• Experience with dually diagnosed individuals.
• Experience assisting people with activities of daily living.
• Comfort working with participants with untreated psychiatric conditions.
• Comfort with a harm reduction approach to substance abuse.
• Effective written and verbal communication skills.

Nice To Haves

• MAP certification.
• Previous experience working with a Housing First/Safe Haven model.
• Experience with the homeless population.

Responsibilities

• Promote and maintain participant safety in the program.
• Assist participants with obtaining dinner and performing activities of daily living.
• Engage participants in leisure-time activities in coordination with other staff.
• Create and maintain a respectful atmosphere that supports participant empowerment and functioning.
• Work with assigned participants to develop treatment plans and ensure follow-through.
• Document participant progress in logs and charts.
• Run groups during the assigned shift.
• Ensure program floors and areas, including kitchens, hallways, bathrooms, and participants’ rooms, are clean and tidy.
• Provide coverage at other locations or Safe Haven programs as requested or due to emergency or unforeseen program needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED