Evening Patrol Roving Security Officer - 77096 (STX 1 DIV 3)

United Protective Services•Houston, TX

1d•Onsite

About The Position

At United Protective Services, our people are our greatest asset. We are looking for reliable, positive people who want to serve others, and grow in their security careers. In return, we provide training, support, and opportunities you need to succeed. United Protective Services is seeking dependable, professional, and customer-focused Security Officers for an upscale outdoor shopping center in Houston. This is a highly visible and active position requiring officers to patrol the property while providing excellent customer service to tenants, shoppers, employees, and visitors. Officers will spend a significant portion of the shift outdoors and must be comfortable working in varying weather conditions. The ideal candidate is professional, observant, proactive, physically active, and comfortable interacting with the public in a high-end retail environment.

Requirements

Previous security experience preferred
Strong customer service and communication skills
Professional appearance and demeanor
Strong attention to detail and situational awareness
Ability to interact professionally with tenants, shoppers, visitors, and Property Management
Ability to stand and walk for extended periods
Ability to work outdoors in varying weather conditions, including heat, cold, and rain
Comfortable working in a position requiring a high level of walking and physical activity
Reliable transportation
Dependable attendance and punctuality
Ability to work independently and exercise good judgment
Basic computer and smartphone proficiency
Strong written communication and report-writing skills
Valid Texas Security License preferred

Responsibilities

Maintain a highly visible and professional security presence throughout the property
Conduct routine and randomized foot and vehicle patrols
Patrol parking areas, storefronts, pedestrian walkways, common areas, service areas, and the exterior perimeter
Observe and report suspicious persons, vehicles, or activity
Monitor for theft, vandalism, loitering, unauthorized activity, and other security concerns
Identify and report safety hazards, property damage, lighting issues, water leaks, and maintenance concerns
Monitor entrances, exits, parking areas, and other designated locations
Respond to incidents, alarms, disturbances, and service calls as needed
Assist tenants, shoppers, employees, and visitors with directions and general customer service
Maintain professional and courteous interactions with tenants and the public
Monitor vendor and contractor activity when required
Assist with maintaining compliance with property rules and procedures in a professional manner
Complete required patrol checkpoints and electronic security documentation
Complete Daily Activity Reports (DARs), incident reports, and other required documentation accurately and promptly
Immediately communicate significant incidents or concerns to Security Supervision and Property Management
Coordinate with law enforcement, fire, and emergency medical services when appropriate
Maintain accountability for assigned keys, access cards, phones, radios, and other equipment