FT Evening Manager

Ahold Delhaize•Charlotte, NC

11d•Onsite

About The Position

Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store. Responsible for hiring, training, and developing associates. Manage performance through performance management, coaching, appraisal and disciplinary efforts. Maintain an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service. Provide leadership and motivation within the store to promote a culture reflective of Food Lion’s Guiding Principles, Core Values, Vision and Strategy. Ensure proper control of all store funds and company assets. Observe and correct all unsafe conditions that could cause associate or customer accidents. Observe and ensure compliance with company guidelines, policies, standard practices, security, safety, and food safety standards. Understand and use company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems. Support the achievement of store budgeted financial and operating results. Maximize sales through excellent customer service and minimize shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses. Ensure store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures. Ensure compliance with local, state and federal regulations. Ensure that staffing schedules across departments meet the business needs. Constant interaction with associates; ensure associates understand Food Lion’s expectations and have the tools and training to be successful. Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses. Perform all other duties and projects as assigned.

Requirements

Management experience
Experience in hiring, training, and developing associates
Experience in performance management, coaching, appraisal, and disciplinary efforts
Knowledge of company guidelines, policies, standard practices, security, safety, and food safety standards
Proficiency in using company tools such as financial reports, ACIS, scheduling, productivity, CAO, and business information systems
Ability to complete Computer Based Training (CBT), Training Packet and Training Aid courses

Responsibilities

Assist the Store Manager and Assistant Store Manager with the day-to-day operations of the entire store
Hiring, training, and developing associates
Managing performance through performance management, coaching, appraisal and disciplinary efforts
Maintaining an atmosphere of enthusiastic customer awareness with primary emphasis on fast and easy customer service
Providing leadership and motivation within the store to promote a culture reflective of Food Lion’s Guiding Principles, Core Values, Vision and Strategy
Ensuring proper control of all store funds and company assets
Observing and correcting all unsafe conditions that could cause associate or customer accidents
Observing and ensuring compliance with company guidelines, policies, standard practices, security, safety, and food safety standards
Understanding and using company tools such as; financial reports, average cost inventory system (ACIS), scheduling, productivity, ordering (CAO), and business information systems
Supporting the achievement of store budgeted financial and operating results
Maximizing sales through excellent customer service and minimizing shrink through proper utilization of Standard Practices to ensure that inventory and moneys are accounted for; provides coaching for associates to recognize and prevent losses
Ensuring store conditions, customer service and satisfaction, product quality, freshness, availability, variety and execution of all policies and procedures
Ensuring compliance with local, state and federal regulations
Ensuring that staffing schedules across departments meet the business needs
Constant interaction with associates; ensure associates understand Food Lion’s expectations and have the tools and training to be successful
Successfully completing Computer Based Training (CBT), Training Packet and Training Aid courses
Performing all other duties and projects as assigned