Evening Manager

STP Hospitality Network • Shirley, NY

6d • Onsite

About The Position

Responsible for directing the daily operations of a single store. Operates in accordance with prescribed policies and practices. Ensures compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising. May participate in image-building activities within local community. As highest management position within the unit, is accountable for the unit and its operations at all times whether physically present or not.

Requirements

• Must be applying for a job with a franchisee of the Dairy Queen® system and not American Dairy Queen Corporation or International Dairy Queen, Inc.
• Franchisees are independent business owners.
• The franchisee of this restaurant will be your employer if you are hired and will make all hiring, wage, hour, and other employment-related decisions.

Nice To Haves

• MASSIVE GROWTH & BENEFITS: OPPORTUNITIES FOR GROWTH FROM WITH-IN AND PROFIT SHARING.

Responsibilities

• Responsible for professional growth & development of assistant managers, shift leaders and sales associates.
• Responsible for assessing all store employees performance; conducting quarterly assistant manager and shift leader incentive reviews and annual overall performance reviews for all employees.
• Responsible for partnering with GM and coordinating quarterly store crew meetings to share shift crew best practices and drive store growth and performance.
• Responsible for monitoring performance/customer service and morale of store employees
• Responsible for handling disciplinary action and terminations of store staff (when necessary)
• Responsible for interacting with guests, monitoring store performance based on guest feedback and following up on consumer care compliments and complaints.
• Responsible for coordinating monthly meeting with management team.
• Attending monthly manager meetings.
• Provide ongoing training as needed regarding new products, promotions, policies etc.
• Compliance with all federal, state and local labor laws.
• Ensure store budget is met per district manager/franchisee
• Ensure proper execution of new product introductions and marketing programs within store
• Complete weekly food and paper inventory
• Complete DCP and other vendor orders weekly or as needed
• Complete temperature & coffee calibration logs, and provide product order and throwaway sheets to central production facility daily. Also complete the red and blue book.
• Complete daily cash management functions (cash reports, deposits etc. in its entire)
• Complete weekly schedule for store personnel
• Responsible for achieving satisfactory and passing scores on all Mystery Shop visits, store visits, ROR, Retail Food Safety & Sanitation Inspections follow up is required on all network and regulatory visits.
• Responsible for creating store action plans to drive store performance around areas of opportunity
• Responsible for the daily maintenance of all equipment, stock areas, sales areas, building and grounds
• Conduct random morning, afternoon and evening store visits to ensure compliance with store policies and procedures.
• Ensuring proper staff levels at all times for optimum scheduled times.
• Conducting regular travel paths throughout your shift and taking action on their results
• Make sure that on every shift the pic in charge is running the operations by shift coaching

Benefits

• HIGHLY COMPETITIVE SALARIES, BONUS’S & PROFIT SHARING
• EXTRA VACATION & SICK DAYS
• HEALTHCARE
• 401(K)/LIFE INSURANCE
• COMPANY AUTO BENEFITS
• MASSIVE PERKS FOR PURCHASES SUCH AS CELL PHONES & PLANS, ELECTRONICS, EVERYDAY ATTIRE, TRAVEL.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed