Evening Food & Beverage Team Member

Drury HotelsSaint Louis, MO
Onsite

About The Position

This position is responsible for ensuring exceptional, positive experiences for diverse team members and guests, particularly during the complimentary 5:30 p.m. Kickback “happy hour.” The role involves overseeing the food preparation and clean-up for this event, maintaining cleanliness and organization in the kitchen and lobby areas, ensuring food safety standards are met, and keeping supplies stocked. The team member will also uphold Drury's culture of integrity, service, and hospitality, answer guest questions about the hotel and local area, and provide courteous, friendly guest service with a +1 Service attitude.

Requirements

  • Knowledge of hotel accommodations, the community, and hotel services
  • Ability to conduct accurate inventory of food items and calculate order levels
  • Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
  • Ability to speak and receive direction (written and verbal direction) in English

Responsibilities

  • Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
  • Ensure that the kitchen and lobby area are clean and well organized.
  • Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
  • Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
  • Answer guest’s questions using your knowledge of the hotel, area, and events.
  • Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.

Benefits

  • Quarterly bonus opportunity of up to $3,200 annually
  • Flexible scheduling
  • Paid time off
  • Hotel discounts
  • Free room nights
  • Mentorship
  • Cross-training
  • Development plans
  • Management training
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription insurance
  • Life insurance
  • Disability insurance
  • Team Member Assistance Program
  • Company-matched 401(k)
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