Evening F&B Team Member
About The Position
This role is responsible for ensuring exceptional, positive experiences for diverse team members and guests, particularly during the complimentary 5:30 p.m. Kickback "happy hour." The team member will oversee the 5:30 Kickback through food preparation and clean-up, maintain cleanliness and organization in the kitchen and lobby areas, ensure food safety standards are met, and keep supplies stocked. Additionally, the role involves upholding Drury's culture of integrity, service, and hospitality, answering guest questions about the hotel and local area, and providing courteous, friendly guest service with a "+1 Service" attitude.
Requirements
- Knowledge of hotel accommodations, the community, and hotel services
- Ability to conduct accurate inventory of food items and calculate order levels
- Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
- Ability to speak and receive direction (written and verbal direction) in English
Responsibilities
- Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
- Ensure the kitchen and lobby area are clean and well organized.
- Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
- Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
- Answer guest’s questions using your knowledge of the hotel, area, and events.
- Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.
Benefits
- Quarterly bonus opportunity of up to $3,200 annually
- Flexible scheduling
- Paid time off
- Hotel discounts
- Free room nights
- Mentorship
- Cross-training
- Development plans
- Management training
- Medical insurance
- Dental insurance
- Vision insurance
- Prescription insurance
- Life insurance
- Disability insurance
- Team Member Assistance Program
- Company-matched 401(k)
- Optional medical, dental, vision, short term disability, and life insurance plans
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
