Evening Cashier/Receptionist

Sommer's AutomotiveMequon, WI
Onsite

About The Position

SOMMER'S AUTOMOTIVE is looking for an energetic and professional candidate to complete their team as an Evening Cashier/Receptionist. This position offers an average of 30 hours per week, providing strong work-life balance in a professional setting. The ideal candidate will believe in delivering exceptional customer service, bring a positive attitude, and enjoy being the welcoming face of the dealership. A warm smile, strong communication skills, and confidence using computers and office systems are essential. Sommer’s Automotive has a long-standing reputation for customer satisfaction and loyalty, and this role is crucial in maintaining that standard. The position provides general office support through a variety of clerical and customer-facing responsibilities, including answering calls, greeting guests, handling customer transactions, and maintaining office tasks.

Requirements

  • Strong customer service skills with a professional, friendly, and welcoming demeanor
  • Strong proficiency with utilizing computers and learns new platforms quickly
  • Strong communication skills and quality eye-contact
  • Flexibility and punctuality
  • Collaboration skills
  • Strong attention to detail and accuracy
  • Professional presence and attitude

Responsibilities

  • Answer telephones and direct callers to the appropriate associate
  • Greet customers and visitors warmly, professionally, and with a smile
  • Provide a high level of professional customer service both in person and over the phone
  • Take and retrieve messages for various personnel
  • Provide callers with general information such as company address, directions, fax numbers, website information, and other related details
  • Assist with clerical duties such as photocopying, filing, faxing, and collating
  • Create accounting receipts for sales and finance departments for vehicle deposits and CODs
  • Receive payments by cash, check, credit card, or automatic debit
  • Issue receipts, refunds, and change to customers accurately
  • Maintain the cleanliness and professional appearance of the front desk and guest waiting area
  • Use computer systems efficiently and accurately to complete daily responsibilities
  • Present oneself in a consistently professional manner and adhere to business dress code expectations

Benefits

  • Eligible, non-exempt, onsite position
  • Professional office setting within a dealership
  • Business dress code
  • Closed Sundays
  • Very Competitive - Hourly Compensation
  • Average of 30 hours weekly
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