Evaluation and Impact Manager (Hybrid) - Confluence Collaborative

Washington University in St Louis • Saint Louis, MO

11d • Hybrid

About The Position

The Evaluation and Impact Manager leads the office-wide evaluation and impact portfolio for the Confluence Collaborative for Community Engagement at Washington University in St. Louis. This position is primarily responsible for designing, implementing, and managing robust evaluation systems that generate actionable data to strengthen programs, guide decision-making, and demonstrate community engagement impact across the University. The Manager will be a major contributor and writer for the University's Carnegie Classification for Community Engagement application. This self-study process requires collaboration with units across campus to build shared evaluation infrastructure and ensure that evidence and learning are at the center of the Collaborative's work.

Requirements

• Master’s degree in a relevant field such as public health, social work, education, sociology, public policy, or a related discipline.
• Relevant Experience (3 Years)
• Demonstrated knowledge of program evaluation frameworks, logic models, theories of change, and mixed-methods research design.
• Hands-on experience developing and administering data collection tools (surveys, interview guides, focus groups) and analyzing both quantitative and qualitative data.
• Proven ability to synthesize data into clear, compelling reports and presentations for varied audiences including practitioners, leadership, and funders.
• Strong written and verbal communication skills with a track record of making complex findings accessible to non-technical stakeholders.
• Demonstrated commitment to equitable, ethical, and culturally responsive evaluation practices when working with diverse communities.
• Strong project management skills with the ability to manage multiple evaluation projects, timelines, and campus relationships simultaneously.

Nice To Haves

• PhD or terminal degree or combination of education and experience may substitute for minimum education.
• PhD in evaluation, public health, social sciences, public policy, or a related field.

Responsibilities

• Design, implement, and manage the office-wide assessment framework, ensuring that program evaluation plans systematically guide data collection, analysis, and use to improve program decision-making.
• Develop evaluation strategies for Confluence Collaborative programs and initiatives, including logic models, theories of change, priority evaluation questions, data collection instruments, and evaluation reporting templates.
• Lead the full evaluation cycle—from planning and instrument design through data collection, analysis, and reporting—for priority Collaborative programs each year.
• Synthesize and translate evaluation findings into accessible reports, dashboards, and presentations for diverse audiences including university leadership, community partners, and funders.
• Build a culture of continuous learning and data-informed practice by facilitating regular structured reflection among program staff and stakeholders.
• Provide evaluation consultation and capacity-building support to Collaborative staff so that assessment is embedded in program design from the start.
• Identify and track key performance indicators for community engagement activity across the Collaborative's program portfolio.
• Co-lead WashU's Carnegie Classification for Community Engagement self-study process from preparation through submission, coordinating all phases of data collection, application completion and review.
• Develop a comprehensive project timeline, engage campus stakeholders, and ensure alignment between self-study documentation and institutional community engagement priorities.
• Craft and write all section of application narrative using data and stories collected through the data collection process.
• Maintain institutional knowledge of Carnegie Classification criteria, best practices, and peer institution approaches to inform ongoing engagement infrastructure.
• Coordinate follow-up activities between classification cycles to sustain readiness and continuous improvement, including but not limited to monthly university-wide community-engagement impact gatherings.
• Collaborate with units across campus—including schools, student affairs, research offices, and community partnerships—to create, collect, and maintain community engaged scholarship program evaluation data.
• Design and implement data collection systems and tools (surveys, tracking databases, reporting platforms) that enable consistent, reliable measurement of community engaged scholarship activity across the University.
• Maintain a centralized repository of engagement data, stories, and evidence to support institutional reporting, grant applications, and strategic communications.
• Contribute to the Confluence Collaborative's strategic planning by providing data-informed insights on community engagement trends, gaps, and opportunities.
• Represent the Collaborative in University-wide committees, working groups, and external professional networks related to assessment, program evaluation, impact, scholarship, and community engagement.
• Stay current with national trends in community engagement assessment, engaged scholarship, and higher education social impact measurement frameworks.
• Performs Other Duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Adult care resources.
• Tuition coverage for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level