ETF Product Specialist

Capital Group•Los Angeles, CA
•Hybrid

About The Position

The ETF Product Specialist will support the growth and development of the ETF product platform across asset classes, regions, and channels through product health monitoring, data analysis, research, reporting, and operational support. Support the growth of an expanding ETF platform across new and existing products, regions, and distribution channels. Conduct data analysis, business case modeling, competitive research, sales inquiry support, and platform reporting. Partner with senior members of the ETF Product team to execute against strategic priorities, including product positioning, product narratives, research agendas, platform management, and partner engagement. Develop and enhance reporting, tools, and workflows that improve visibility into product health, market trends, client needs, and business opportunities. Identify opportunities and apply automation and AI to improve efficiency, scalability, and repeatability across reporting, research, and team processes. Leverage existing data, tools, and resources to help the team operate more effectively and support broader strategic priorities. Performs additional responsibilities as assigned.

Requirements

  • At least 3 years of experience working with data, analytics, and/or reporting, with a demonstrated ability to translate complex information into actionable business recommendations and product insights.
  • Proficiency in data visualization tools and SQL is required.
  • Proficiency in Microsoft Office (e.g. Excel and PowerPoint), with experience sourcing, analyzing, and presenting data.
  • Demonstrated experience and interest in automation and AI, with a mindset toward improving efficiency, scalability, and repeatability across research, reporting, and business processes.
  • Strong analytical and problem-solving skills, sound judgment, and attention to detail, with the ability to evaluate product performance, market trends, client needs, and business opportunities.
  • Excellent written, verbal, and interpersonal communication skills, with the ability to collaborate effectively across functions and build productive relationships with diverse partner groups throughout the organization.
  • Strong organizational skills and ability to manage recurring workflows, reporting deadlines, inbound inquiries, and multiple priorities in a fast-paced environment.

Nice To Haves

  • Experience with automation tools such as Python, R, VBA, or similar technologies is preferred.
  • Familiarity with financial data platforms such as Morningstar, FactSet, and Bloomberg.
  • Knowledge of ETFs and experience in the asset management or financial services industry, including investment vehicles, product development, competitive positioning, distribution channels, and industry trends is strongly preferred.
  • Bachelor’s degree is strongly preferred.

Responsibilities

  • Support the growth and development of the ETF product platform across asset classes, regions, and channels through product health monitoring, data analysis, research, reporting, and operational support.
  • Conduct data analysis, business case modeling, competitive research, sales inquiry support, and platform reporting.
  • Partner with senior members of the ETF Product team to execute against strategic priorities, including product positioning, product narratives, research agendas, platform management, and partner engagement.
  • Develop and enhance reporting, tools, and workflows that improve visibility into product health, market trends, client needs, and business opportunities.
  • Identify opportunities and apply automation and AI to improve efficiency, scalability, and repeatability across reporting, research, and team processes.
  • Leverage existing data, tools, and resources to help the team operate more effectively and support broader strategic priorities.
  • Performs additional responsibilities as assigned.

Benefits

  • Competitive salary
  • Bonuses
  • Health benefits from day one
  • Generous time-away
  • Flexible work options
  • 2-for-1 matching gifts for charitable contributions
  • Opportunity to secure annual grants for charitable organizations
  • Access on-demand professional development resources
  • Company-funded retirement contribution (15% of eligible earnings)
  • Individual annual performance bonus
  • Capital's annual profitability bonus
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