Estimator

Siddons-Martin Emergency Group•Killeen, TX

13d•Onsite

About The Position

The purpose of the Estimator is to have a responsible person capable of operating and managing certain daily business activities, either in association with, or in absence of, the Assistant Manager, Collision Center Manager, or the business owner/operator. Duties and Responsibilities Unless otherwise specified, the Estimator is responsible for all daily internal collision center related interactions. The responsibility includes, but is not limited to, a dedication to the company’s mission statement, to company profitability and 100% customer satisfaction.

Requirements

Experience in Collision repair
Proven track record of success
Excellent communication skills both verbal and written
Exceptional organizational methods
Possess exceptional leadership and motivational skills
Dedication to customer service and business success
Ability to engage in and maintain positive relationships with employees and customers
Computer skills: Must be proficient with Microsoft Outlook Email, Microsoft Word & Excel programs as well with any company provided software
Must demonstrate the ability to review performance goals with all employees designated within his/her facility and instruct on areas in need of improvement
Maintain, conduct and recorded safety training as required by the company
Must possess a valid driver's license
High School Diploma or GED
High school diploma or equivalent
3 to 5 Plus years with experience in collision repair industry

Responsibilities

Perform collision damage estimates on emergency vehicles in a timely manner utilizing manufacturer's database for research and pricing via Adjustrite estimating software
Ensure all parts are ordered, tracked, received, and dispatched to the technician to expedite repair process
Enforce all company policies as defined in the SMEG Company Handbook
Direct customer, service staff and sales staff interaction
Maintain clean and safe facilities including offices
Always maintain a neat and professional personal appearance
Understanding of business financials and goals
Follow company processes and procedures as defined in the SMEG operations manual
Participate in morning meetings with collision staff to plan the day, including providing accurate updates regarding vehicles in process and estimates in process
Follow up during and after vehicle is delivered to ensure customers are well informed and satisfied
Prepare work orders and estimates, quote repairs to customers, coordinate workflow within shop
Inventory control, parts pricing and procurement, stock orders, data entry of parts and labor services
Substitute duties of the Assistant Collision Center Manager position in his/her absence
Maintain accurate and legible company designed reports and paperwork
Notice and report potential problem areas to management before they arise (FYI)
Maintain a successful working relationship with Pierce Manufacturing personnel
Enforce policies and procedures as defined in the Pierce Manufacturing operations manual
The Estimator clearly understands that as a condition of his/her employment it is his/her responsibility to utilize and adhere to all company processes and procedures as well as utilize all best efforts in generating revenue for the company.
All pricing of parts and services will be defined in a method of computation outlined by the business owner/operator.
The Estimator is to discuss the reason for any substantial discounting for services or parts with the Collision Center Manager or business owner/operator prior to making a final decision.
In all cases the Estimator should immediately inform the Collision Center Manager of any inability to perform in revenue generation, and to additionally provide the reasoning for such inability.
The Estimator recognizes that in good part, his/her performance will be evaluated by his/her ability to reach and maintain gross revenue, gross profit and customer service goals set forth by the business owner/operator.
With appropriate notification, the Estimator agrees to attend and participate in all career specific seminars, training courses, industry related certification programs and internal company training and or meetings recommended or scheduled by the business owner/operator.
It is the responsibility of the Estimator to always conduct him/herself in a professional manner.
This includes the agreement not to use any foul or objectionable language towards any customer, vendor, co-worker, or employee.
To refrain from any negative comments about any customer, vendor, competitor, or employee.
As an Estimator, you are expected to maintain composure with all customers, vendors, and employees at all times and to carry out all defined duties in a professional manner.

Benefits

Employee-owned company!
Medical (PPO & HDHP options), Company HSA match, Dental, Vision, Short-Term Disability, Accident and Hospital Indemnity Insurance, Telehealth, Voluntary Life Insurance, Voluntary Critical Illness
401K with Employer Match
Employee Stock Ownership Program
Paid Holidays and Paid Time Off
4 Weeks Paid Parental Leave
Paid Training & Safety Equipment
Basic Life & AD&D, Critical Illness Insurance, Long-Term Disability
Employee Assistance Program
Verizon Wireless Company Discount (eligibility requirements)