Esthetician

Rennaï•Mount Royal, QC

12h•Onsite

About The Position

Discover Rennaï, the beauty and modern self-care destination of the future. At Rennaï, we are dedicated to helping individuals achieve well-being through 360° self-care in a highly accessible setting. Inspired by the French word Renaissance, meaning rebirth and renewal, we are committed to empower individuals on their journey towards self-care, self-love, and self-discovery. Our range of carefully curated beauty products from around the world is complemented by personalized self-care services, including consultations with beauty, nutrition, and wellness experts. We offer a variety of services to nourish the mind, body, and soul, providing everything you need to feel your best, both inside and out. We are seeking a certified and skilled Esthetician with a genuine passion for the beauty industry, entrusted with providing personalized skincare and beauty services through exceptional customer service. The successful candidate will be customer-focused, have an eye for detail and an extensive knowledge of luxury beauty products, and play a critical role in creating a personalized customer experience anchored in self-care. Reporting to the Experience Manager, the Esthetician will build genuine connections with our valued clientele, helping them discover and embrace their individual beauty. This position includes a comprehensive benefits package.

Requirements

Valid esthetician licence from an accredited institution.
Proven experience as an esthetician, preferably in a luxury spa, salon, or high-end beauty environment.
In-depth knowledge of skincare principles, techniques, and treatment modalities, with a focus on luxury brands and products.
Excellent communication and interpersonal skills; bilingual in French and English.
Exceptional customer service skills, relationship building/handling, and sales acumen.
Impeccable personal presentation and grooming, maintaining a polished and sophisticated appearance.
Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

Have a degree or certification in a related field.
Have in-depth knowledge of the luxury beauty market, including emerging trends and customer preferences.
Are a self-care and wellness ambassador.

Responsibilities

Perform esthetic procedures such as facials, microdermabrasion, chemical peels, and other beauty treatments, using cutting-edge techniques and high-quality products.
Conduct thorough consultations to assess customers’ skincare needs, concerns, and goals, employing empathy and self-awareness to provide personalized recommendations on suitable treatments and products.
Maintain a clean, organized, and hygienic treatment area, adhering to all safety and sanitation guidelines to ensure a safe and comfortable environment.
Demonstrate an in-depth understanding of luxury skincare and beauty products, and effectively educate customers on their features, benefits, and proper usage to increase sales and enhance the customer experience.
Build trusted customer relationships by maintaining self-awareness, providing exceptional and consistent service, offering follow-up recommendations and establishing personalized skincare regimens to foster long-term client loyalty.
Proactively identify opportunities to upsell and cross-sell products and services during treatments and consultations, enhancing customer experience and driving sales.
Efficiently manage appointments, ensuring that all customers receive timely and exceptional service while maintaining a smooth workflow throughout the day.
Collaborate with fellow estheticians, beauty advisors, and other team members to create a cohesive, accountable, and positive work environment, sharing knowledge, insights, and best practices to collectively achieve department goals and customer satisfaction.
Represent our luxury beauty retailer with pride and professionalism by embodying the brand’s values, authenticity, and aesthetic through personal grooming and style.
Act as a brand ambassador both in-store and online, leveraging social media platforms to engage with customers and promote our products.
Embrace a growth mindset by staying up-to-date with industry developments, attending product trainings, and participating in brand events.