Medical Assistant

MedAmerica•Carmel, IN

14d•Onsite

About The Position

MOOV Health & Wellness is seeking an Esthetician/Laser Technician/Medical Assistant in Carmel, Indiana. The position combines esthetic services, cosmetic laser treatments, medical-assistant clinical support, and client concierge duties. Working within a physician-guided wellness practice, the employee supports personalized patient care, helps clients pursue skin-care and wellness goals, and contributes to smooth studio operations. The role evaluates skin conditions, recommends treatments and home-care products, and performs services such as facials, chemical peels, microdermabrasion, waxing, acne treatments, anti-aging procedures, skin rejuvenation, and physician-directed cosmetic laser procedures. It includes educating clients about procedures and recovery, maintaining treatment spaces and equipment, documenting appointments, and coordinating with estheticians, clinicians, physicians, and other studio staff. The employee may also contribute to marketing, promotional events, testimonials, team training, and studio growth initiatives. Medical-assistant responsibilities include triaging and rooming patients; collecting histories, medications, allergies, and vital signs; preparing patients for provider evaluations; assisting with examinations and procedures; documenting in the EMR; administering medications or injections under provider supervision; performing ordered tests and procedures; reviewing after-visit instructions; making follow-up calls; and coordinating referrals and medication needs. The position also includes patient-facing concierge and front-desk support, inventory and supply monitoring, room cleaning, equipment upkeep, and opening and closing duties. MOOV describes its approach as personal, pioneering, and physician-led, with a focus on proactive health and physical, mental, and emotional well-being. The role is based in Carmel, Indiana.

Requirements

Current and valid esthetician license issued by the state where services are performed.
Certificate from an accredited Laser Technician/Electrologist vocational program.
Current National Council on Laser Certification certification.
Current active Laser Technician/Electrologist license in good standing in the state of practice.
Current Medical Assistant certification from an accredited institution, unless the applicable state requirements permit on-the-job training instead.
Ability to work flexible hours, including evenings and weekends, as needed.
Excellent verbal and written communication skills and the ability to communicate professionally with staff, clients, and stakeholders.
Strong customer-service orientation and ability to build client relationships.
Strong organizational and time-management skills, including the ability to multitask, prioritize, and meet deadlines.
Attention to detail and ability to maintain accurate records and documentation.
Ability to deliver consistent results and meet business goals; self-motivated, proactive, and able to work independently and as part of a team.
Flexibility and adaptability in a dynamic, fast-paced environment with changing priorities.
Integrity, honesty, transparency, commitment to high standards, and enthusiasm for personal and professional growth.
Strong knowledge of skin-care products, trends, practices, and standards, and of health and safety regulations.
Ability to perform cosmetic laser treatments using appropriate equipment, provide laser safety, and keep current with laser technology and techniques.
Knowledge of clinical compliance and office procedures; familiarity with electronic health record charting.
Ability to follow facility and OSHA safety rules and procedures and uphold HIPAA requirements and privacy policies for protected health information.
Punctuality and dependability for assigned and confirmed shifts.
Ability to work effectively with a multidisciplinary team and diverse individuals at all organizational levels, including external customers.
Ability to problem-solve, follow written and verbal instructions, and work with little or no supervision.
Ability to operate computer software with training.
Proficiency in MOOV Health & Wellness equipment, services, and treatment modalities.

Nice To Haves

Five or more years of experience in a spa or beauty setting.
Laser and cosmetology experience.
Healthcare experience in an urgent-care or primary-care setting.
One to two years of experience as a Medical Assistant in a clinic or med-spa setting.

Responsibilities

Evaluate skin conditions and recommend personalized treatments, skin-care routines, and products for home use.
Perform facials, chemical peels, microdermabrasion, waxing, acne treatments, anti-aging procedures, skin rejuvenation therapies, and other skin-care services.
Perform cosmetic procedures under physician direction, including hair removal, photo rejuvenation, wrinkle reduction, and acne removal.
Operate medical lasers and related equipment safely; monitor, troubleshoot, and maintain equipment, and follow laser safety requirements.
Educate clients about procedures, recovery, and skin care, and provide recommendations for follow-up care.
Build client relationships, deliver attentive service, encourage repeat business, and cross-sell studio modalities such as Fotona laser and Emsculpt Neo.
Maintain clean, hygienic, and safe treatment areas; sanitize and store tools, equipment, and products; and clean rooms after each patient.
Maintain accurate appointment, clinical, and legal documentation, including records in the EMR and other designated systems.
Triage, take vital signs, room patients, collect clinical intake information, and prepare patients for physician or advanced-provider evaluations.
Assist physicians and advanced providers with patient evaluations, treatments, and procedures.
Administer medications and injections under physician or advanced-provider supervision.
Perform ordered procedures and testing, including EKGs, visual acuity, height and weight measurements, injections, venipuncture specimen collection, tray set-ups, and point-of-care tests.
Review visit summaries and home-care instructions with patients, including prescriptions, work or school notes, and follow-up care.
Make after-visit follow-up calls, relay diagnostic results, coordinate referrals, follow up on medications, and arrange orders through nearby pharmacies as appropriate.
Maintain patient privacy and confidentiality and comply with applicable laws, HIPAA, OSHA, and facility policies.
Monitor inventory, supplies, and expiration dates; order supplies; and report equipment malfunctions to the studio manager.
Welcome clients and guests, answer inquiries and phones, take accurate messages, direct clients to rooms, and coordinate services with the front desk.
Assist with opening and closing the center, stocking supplies and client clothing, and maintaining an inviting facility.
Communicate with clinicians about client progress, concerns, emerging medical issues, and coordinated care; participate in meetings and case conferences and seek clinical guidance when needed.
Collaborate with estheticians and other studio team members to support consistent, safe care and smooth operations across MOOV locations.
Contribute to marketing initiatives and materials, promotional events, community outreach, client testimonials, and before-and-after stories.
Stay informed about industry trends, competitors, skin-care products, laser technology, and treatment techniques.
Participate in team meetings, support studio goals and cross-functional projects, and help train and onboard new team members.