Estate Settlement Trust Officer

Edward Jones
•Hybrid

About The Position

The Edward Jones Trust Company provides a full range of trust, investment management, and custody services to individuals, businesses, charitable organizations, and private foundations. Teams are responsible for new account onboarding and due diligence, account opening, branch training and education, business development, and the development and maintenance of marketing collateral and resources. The team also has accountability for enhancing and delivering the client experience in partnership and collaboration with Financial Advisors and branch teams, internal stakeholders, and external professionals including attorneys and CPAs. The Estate Settlement Trust Officer is responsible for the administration of trusts, estates and investment management accounts and serves as the primary relationship manager for these accounts. This position is known internally as a Trust Advisor I.

Requirements

  • Bachelor's degree required or equivalent training, certification or work experience.
  • 3 years+ trust and estate administration, or related legal or financial services experience required.
  • Knowledge of trust administration principles, estate planning principles, taxes, and investment principles required.
  • Strong written and verbal communication (especially in complex matters) and demonstrate high level of interpersonal skills.
  • Ability to effectively train, delegate and follow up with others who provide service to the client and branch team.
  • Demonstrated advanced organization skills are essential.

Nice To Haves

  • CTFA, J.D., CFP, CPA, or substantial progress toward professional certification strongly preferred.
  • Advanced ability to manage real estate, TPP, and other unique assets and identify and mitigate risks related to those assets.
  • Comprehensive knowledge of regulations and applicable laws, probate procedures, tax planning and wealth-transfer strategies.
  • Demonstrated ability to balance compliance, legal, and business decisions.
  • Ability to work in team-based environment, delegate work appropriately, and lead meetings effectively.
  • Ability to use trust accounting system, Microsoft products and other automation tools.

Responsibilities

  • Daily management of probate and estate settlement trust administration in accordance with Edward Jones Trust Company guidelines, fiduciary standards, trust agreements, wills, powers of attorney and all contracts relating to the account relationship.
  • Onboarding and closing of accounts; including asset identification, asset gathering and analysis in a high-volume environment.
  • Developing, strengthening, and retaining client, beneficiary, client team relationships.
  • Reviewing, understanding, and interpreting trust agreements, wills, contracts and other estate planning documents to limit regulatory and legal risk.
  • Partnering with financial advisors to fully understand clients' needs and deliver an excellent client experience.
  • Discussing and explaining complex tax and estate planning concepts and trust terms with beneficiaries and financial advisors.
  • Serving on Trust Company committees, participating in business planning or other initiatives as requested.
  • Working with internal resources to manage special assets and real estate, including the inventory, appraisal and sale or transfer thereof.
  • Understanding and balancing the needs of grantors, current beneficiaries and future beneficiaries and effectively communicating this analysis to grantors, beneficiaries, and branch teams.
  • Managing client service with other Trust Company and operations associates, branch teams, attorneys, CPAs and outside business professionals.
  • Researching various laws including statutory requirements, probate rules, and court requirements and applying knowledge of these laws to unique circumstances.
  • Formulating plans for the execution of estate plans, using tax planning analysis and wealth transfer strategies.

Benefits

  • medical and prescription drug
  • dental
  • vision
  • voluntary benefits (such as accident, hospital indemnity, and critical illness)
  • short- and long-term disability
  • basic life
  • basic AD&D coverage
  • 401k retirement plan
  • tax-advantaged accounts: health savings account
  • flexible spending account
  • ten paid holidays
  • 15 days of vacation for new associates
  • sick time
  • personal days
  • a paid day for volunteerism
  • bonuses
  • profit sharing
  • Employee Assistance Program
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