ESS Technician Assistant

Chenega Global Protection•Hampton, VA
•$40

About The Position

NASA’s Langley Research Center relies on advanced security technologies to protect its people, facilities, research, and mission-critical assets. As an Electronic Security Systems (ESS) Technician Assistant, you'll play a key role in maintaining and supporting the electronic security infrastructure that safeguards one of the nation's premier research facilities. This position is ideal for a hands-on security technology professional who enjoys troubleshooting complex systems, solving technical challenges, and working with cutting-edge access control, video surveillance, and intrusion detection technologies. You'll work alongside security, facilities, and IT professionals to ensure critical security systems remain operational, compliant, and mission-ready.

Requirements

  • Active Top Secret Security Clearance.
  • High school diploma or GED.
  • Experience installing, maintaining, troubleshooting, and repairing electronic security systems and related technologies.
  • Industry-recognized technical certifications relevant to electronic security systems, access control, video surveillance, networking, or telecommunications.
  • Knowledge of electronic hardware, circuit boards, processors, computer systems, and related security technologies.
  • Experience supporting telecommunications, network communications, and integrated security platforms
  • Successfully pass background and drug screening

Nice To Haves

  • Experience supporting security operations within federal, military, aerospace, defense, or other high-security environments.
  • Familiarity with integrated security ecosystems that include access control, video management, and intrusion detection systems.
  • Working knowledge of IP-based security technologies, networks, and system integrations.
  • Experience with security system testing, commissioning, and lifecycle maintenance.
  • Technical training or certifications in electronics, networking, physical security systems, or related disciplines.
  • Strong troubleshooting and diagnostic skills with the ability to identify and resolve complex technical issues.
  • Knowledge of electronic security technologies, including access control, CCTV, intrusion detection, and alarm systems.
  • Ability to read and interpret technical manuals, wiring diagrams, specifications, and system documentation.
  • Strong customer service and communication skills.
  • Proficiency with Microsoft Office applications and computerized maintenance systems.
  • Ability to prioritize multiple tasks and respond effectively in a dynamic operational environment.
  • Strong attention to detail and commitment to quality workmanship.
  • Ability to work independently while collaborating effectively with cross-functional teams

Responsibilities

  • Install, maintain, troubleshoot, and repair electronic security systems across the facility.
  • Support and maintain access control, intrusion detection, alarm monitoring, and CCTV/video surveillance systems.
  • Perform preventative maintenance, inspections, testing, and system upgrades to ensure optimal performance and reliability.
  • Diagnose hardware, software, network, and communications issues affecting security systems and equipment.
  • Monitor system performance and identify opportunities for improvement, modernization, and increased operational efficiency.
  • Respond to service requests, system outages, alarms, and technical incidents in a timely manner.
  • Provide technical support and guidance to security personnel, program stakeholders, and facility customers.
  • Maintain accurate system documentation, maintenance records, and service reports.
  • Coordinate with vendors, manufacturers, and internal teams during installations, repairs, and system enhancements.
  • Assist with security technology projects, system expansions, and infrastructure upgrades.
  • Ensure compliance with applicable security requirements, standards, and operational procedures.
  • Other duties as assigned
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