ESL Non-Credit PT Program Assistant

Connecticut State Community College•Norwalk, CT

9d•Onsite

About The Position

The ESL Non-credit education assistant will advise and register ESL Non-credit students; prepare, read, and evaluate writing tests help with course materials and other program logistics, provide support services by phone, email, and in-person.

Requirements

Masters' degree in TESOL or a related subject; or a combination of education, training and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Demonstrated advanced knowledge and abilities in Office Administration including phone and in-person contact with students.
Computer Skills: Microsoft Office (Word, Excel and Teams).
Teaching of English as a Second Language speaking/listening and reading/writing to Beginner and Intermediate students.
Ability to communicate well with a diverse student population.
Fluent in Spanish and English.
Proven ability to effectively work with culturally, linguistically, and ethnically diverse faculty, staff, and students.
Excellent interpersonal oral and written communication skills.
Strong Information technology literacy skills such as Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams etc.).

Nice To Haves

Experience with Enterprise Resource Planning (ERP) systems such as Banner student information system.
Experience with a Learning Management System such as Blackboard.
Experience with Community College learning environment and adult learners.

Responsibilities

Advise new and returning students, including international students and Au Pairs - ascertain students’ ESL level and needs, explain which courses they are eligible to take, help students select classes, assist them with registration, answer questions about the ESL program, etc.
Read placement tests and final exams and determine ESL Level.
Prepare for and assist with final exams including preparation of essay test questions, teachers’ test reading meeting, and coordination of grades.
Help with other program logistics as assigned including evaluate textbooks, help develop curriculum, help develop and check outcomes and assessments on course descriptions, perform observations of instructors, provide Bridge to Credit Tutoring, answer phone and email inquiries from instructors and students, etc.
Guide and support teachers with methodology and technology.