Escrow Tech/Receptionist

Meridian Title Corporation • Columbus, IN

1d • Onsite

About The Position

Meridian Title is seeking an energetic and self-motivated Escrow Tech/Receptionist for their Columbus, Indiana office. This role serves as the first point of contact for visitors and callers, creating a positive initial impression. Responsibilities include greeting guests, answering and directing phone calls, managing appointments, handling mail and deliveries, and performing the pre-closing process for residential property transactions. Strong communication skills, a professional demeanor, and proficiency with office technology are essential.

Requirements

• High school diploma or equivalent.
• Two years of receptionist experience preferred.
• Prior experience in the real estate and/or title industry strongly preferred.

Responsibilities

• Opens and closes the office daily, ensures that the office and closing rooms are prepared for the arrival of customers (including after each closing throughout the day).
• Answers the phone and directs internal and/or external customers to the appropriate person or office that would best satisfy their needs.
• Acknowledges guests immediately in a friendly manner. Greets and screens visitors to determine the nature of their business and where to direct them.
• Where applicable, delivers checks to customers when they arrive, and collects appropriate identification from customers.
• Prepares error free daily escrow deposit, completes online deposit form.
• Reviews purchase agreement or contract for sale of real estate and instructions from escrow principals, verifies that they are correct and appropriate. Creates closing file and assists Sales Representatives, Realtors and lenders with questions and/or problems relating to the title commitment and closing procedure.
• Work to complete all tasks associated with title commitment in order to clear title, i.e. municipal letter, health and hospital, solid waste and storm water letter, order payoffs, homeowner’s association letter, etc. within required timeframe as dictated by scheduled closing date.
• Reviews title commitment to verify vesting and legal description for accuracy, including spelling of names. Verifies that commitment matches information given us by customers, purchase agreement and survey. Also verifies taxes.
• Consults with examiner, lender and/or principals in reconciling discrepancies between instructions and title commitment.
• Respond promptly to customer inquiries on pre-closing issues, providing complete answers and solutions, in a professional, friendly manner.
• Maintains regular and reliable attendance as an essential function of the position, ensuring consistent coverage of reception duties during scheduled business hours

Benefits

• Healthcare (medical, prescription drug, dental, and vision)
• 401(k) savings plan
• Paid Time Off (PTO)
• Paid holidays
• Basic life insurance/AD&D insurance
• Paid medical leave
• Paid parental leave
• Voluntary benefits such as accident, cancer, critical illness, long-term and short-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED