Escrow Specialist II

Northmarq•Minneapolis, MN

12h•$26 - $31•Hybrid

About The Position

Northmarq is seeking an experienced Escrow Specialist II to join its Bloomington, MN headquarters office. This position requires a deadline-driven, organized and detail-minded individual who will be responsible for monitoring and paying real estate taxes and filing UCC statements, ensuring minimized risk to all investor portfolios. Focus will be on achieving a solid understanding of commercial real estate tax terminology, working independently, management of assigned portfolio, and consistent attention to detail and accuracy in all job responsibilities. Additional responsibilities may be added to adapt to company growth. This role supports a flexible schedule that prioritizes in‑office teamwork, with flexibility for remote work when appropriate.

Requirements

Bachelor’s degree preferred; with preferred emphasis in Business Administration, Finance or Real Estate; or applicable business experience.
2-4 years of office experience, commercial real estate and/or tax experience preferred.
Knowledge of real estate taxes and/or UCC statements terminology
Strong knowledge of Microsoft Office
Ability to work both independently and collaboratively within a team, with minimal supervision
Strong customer relationship management
Strong organizational skills with the ability to handle multiple tasks, assignments and prioritize to meet deadlines
Excellent oral and written communication skills
Ability to identify and analyze risk
Problem-solving skills to reflect level of responsibilities
High attention to detail and accuracy required
Ability to maintain positive attitude in all situations
Ability to train others
Understanding of how team job functions relate to other areas of Servicing and ability to work collaboratively with other Servicing and Production personnel

Responsibilities

Ensure all commercial loans have property taxes paid and escrows analyzed in conformity with investor and company regulations.
Ensure all commercial loans have valid UCC statements filed, continued and terminated in conformity with investor and company regulations.
Review borrower requests/loan events to ensure continued tax and UCC compliance.
Plan and schedule own workload to most efficiently meet benchmarks and manage assigned portfolio, prioritizing according to risk and urgency.
Identify potential risk for the company and the investor and promptly notify the appropriate parties.
Manage and escalate, as necessary, high-risk tax and UCC delinquencies, lapses or other issues promptly. Work with leadership as necessary to research, communicate and resolve the issue with the appropriate parties.
Reach prompt and satisfactory resolution of tax or UCC statement non-compliance, or other issues.
Maintain a solid basis of commercial real estate tax and UCC statement expertise, quality and understanding of risk.
Ensure the highest level of customer service is provided to all customers, internally and externally.
Conduct due diligence of loan documents to ensure proper loan setup and servicing of the loan.
Provide recommendations for creating or updating company procedures/guidelines for job responsibilities.
Assist with the training of other team members.
Accurately maintain and update servicing system files.
Monitor and update monthly loan reports utilized by investors and management to analyze potential risk.
Work collaboratively with other Servicing and Production personnel on projects and to resolve issues.
Perform other reasonable tasks/projects as assigned.