Escrow Officer

First American•San Diego, CA

2d•Onsite

About The Position

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. Escrow Officer (Established Book of Business Preferred) Lead Transactions. Build Relationships. Deliver Best-in-Class Closings. At First American, we’re redefining the closing experience - combining trusted relationships, operational excellence, and modern technology to deliver faster, smarter, and more seamless transactions. We’re looking for an Escrow Officer in San Diego County who brings both transaction expertise and strong industry relationships - someone who takes ownership, communicates proactively, and thrives in a high-performance environment. This is more than managing files - you are the driver of the transaction, responsible for outcomes, client experience, and growing your business.

Requirements

High School diploma or equivalent
3–5+ years of escrow experience with direct responsibility for transactions
Established relationships within the real estate community preferred
Valid licensing/certification as required by state
Strong knowledge of escrow/title processes, compliance, and closing procedures
Proven ability to manage multiple transactions and deadlines in a fast-paced environment
Excellent communication—confident, clear, and responsive (phone, in-person, digital)
Strong client relationship skills with a service-first mindset
High attention to detail with the ability to maintain accuracy at speed
Sound judgment and problem-solving ability in complex situations
Comfortable using technology and systems to manage workflow and improve efficiency
Ability to balance client service, operational execution, and risk management
Professional presence and ability to guide clients through the closing process

Nice To Haves

Established Book of Business Preferred

Responsibilities

Manage escrow transactions end-to-end—from opening through closing and disbursement
Act as the primary liaison for buyers, sellers, agents, lenders, and attorneys
Determine closing requirements by reviewing and clarifying all instructions and documentation
Order and review title reports; identify and resolve title defects, liens, and encumbrances
Prepare, review, and execute closing documents with accuracy and efficiency
Communicate clearly and proactively—keeping all parties aligned and informed
Lead closing appointments, explain documents, and ensure a smooth client experience
Identify and resolve issues quickly to keep transactions on track
Balance speed, accuracy, and risk management across multiple files
Leverage systems and tools to manage workflow and improve efficiency
Maintain and grow relationships with agents, lenders, and clients