Escrow Officer

Acrisure•Knoxville, TN

12h•Onsite

About The Position

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services – and more. Concord Title, an Acrisure Partner, is your trusted partner in real estate. Whether buying, selling, or refinancing, real estate is one of the most important financial decisions a person can make. That’s why partnering with a title company that protects your interests and supports your success is essential. With more than 90 years of combined industry experience and attorneys available to provide expert guidance, our knowledgeable team is committed to delivering a personalized experience with professionalism, responsiveness, and care. We take pride in building lasting relationships and helping our clients navigate every transaction with confidence. Job Summary We are seeking an Escrow Officer to join our team in Knoxville, TN. The Escrow Officer/Closer is responsible for pre-closing, coordinating with agents & lenders, preparing settlement statements, scheduling and conducting the closing, preparation and recording of documents. This role oversees support staff within the escrow function applicable by office.

Requirements

Flexible and able to multi-task; can work within an ambiguous, fast-moving environment, demonstrated resourcefulness in setting priorities.
Demonstrated effective customer service experience to a diverse audience to enhance service delivery.
Carries out duties in compliance with all federal and state regulations and guidelines
Complies with all company and site policies and procedures.
Remains current in profession and industry trends.
Familiar with title and escrow regulations in the state where employed.
Successfully completes regulatory and job training requirements.
Ability to perform repetitive tasks while maintaining speed of work and attention to detail without loss to production.
Ability to work with others in a team environment.
Makes a positive contribution as demonstrated by: -Making suggestions for improvement -Learning new skills, procedures, and processes
Define problems, collect data, establish facts, and draw valid conclusions.
Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Identify complex problems by reviewing related information to develop and evaluate options and implement solutions.
Deductive Reasoning — the ability to apply general rules to specific problems to produce answers that make sense
Inductive Reasoning — the ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
Must have a minimum of 2 years escrow officer/closing experience performing the title and escrow duties of this position.
Title license or ability to obtain within 90 days.
Notary or ability to obtain within 30 days.
Must have high school diploma or GED
Knowledge of title industry software, Softpro Select preferred.

Responsibilities

Review and clear title; identify underwriting concerns; prepare the settlement statements if applicable.
Must adhere to company production goals.
Prepare settlement statement and closing packages (if applicable).
Maintains knowledge and seeks out industry developments that affect title insurance transactions.
Responsible for understanding all parts of the escrow process to ensure that orders are opened with the end result in mind.
Coordinate communication with the realtors, lender, attorneys, buyers, sellers, members, etc., to prepare for settlement.
Prepare a Closing Disclosure (CD) and/or Settlement Statement that is compliant with a purchase contract, a lender, and federal/state requirements.
Perform closing functions in accordance with company and state standards.
Continue to call and network to create business relationships that maintain and increase the profitability of the office.
Responsible for delivering high-level customer service and business relationships.
Other duties as assigned.