Escrow Officer

First American•Chula Vista, CA

18h•Onsite

About The Position

First American is looking for an Escrow Officer in San Diego County who brings both transaction expertise and strong industry relationships. This role involves leading transactions, building relationships, and delivering best-in-class closings. The Escrow Officer will manage a pipeline of transactions, serving as the central point of coordination and trust for all parties involved. This position is responsible for outcomes, client experience, and growing business, going beyond just managing files to being the driver of the transaction.

Requirements

High School diploma or equivalent
3–5+ years of escrow experience with direct responsibility for transactions
Valid licensing/certification as required by state
Strong knowledge of escrow/title processes, compliance, and closing procedures
Proven ability to manage multiple transactions and deadlines in a fast-paced environment
Excellent communication—confident, clear, and responsive (phone, in-person, digital)
Strong client relationship skills with a service-first mindset
High attention to detail with the ability to maintain accuracy at speed
Sound judgment and problem-solving ability in complex situations
Comfortable using technology and systems to manage workflow and improve efficiency
Ability to balance client service, operational execution, and risk management
Professional presence and ability to guide clients through the closing process

Nice To Haves

Established book of business preferred
Established relationships within the real estate community preferred

Responsibilities

Manage escrow transactions end-to-end—from opening through closing and disbursement
Act as the primary liaison for buyers, sellers, agents, lenders, and attorneys
Determine closing requirements by reviewing and clarifying all instructions and documentation
Order and review title reports; identify and resolve title defects, liens, and encumbrances
Prepare, review, and execute closing documents with accuracy and efficiency
Communicate clearly and proactively—keeping all parties aligned and informed
Lead closing appointments, explain documents, and ensure a smooth client experience
Identify and resolve issues quickly to keep transactions on track
Balance speed, accuracy, and risk management across multiple files
Leverage systems and tools to manage workflow and improve efficiency
Maintain and grow relationships with agents, lenders, and clients