Escrow Officer - experienced - Newark & Zanesville, Ohio

Northwest Title•Newark, OH

48d•Onsite

About The Position

Northwest Title Family of Companies is seeking an experienced Escrow Officer to join their team in Newark & Zanesville, Ohio. This role acts as the primary point of contact for clients, ensuring an excellent client experience throughout the real estate transaction process. The Escrow Officer will coordinate communication with realtors, lenders, attorneys, buyers, and sellers to prepare for closing. Key responsibilities include resolving title insurance commitment items, clearing title defects, and obtaining necessary documentation. The role also involves preparing the Closing Disclosure and/or Settlement Statement in compliance with all relevant requirements. Additionally, Escrow Officers are expected to build and maintain business relationships with realtors and lenders. This position is also referred to as a Transaction Manager, responsible for managing a file from beginning to end, ensuring accurate and timely closings and disbursements while providing exceptional customer service. While they work with other departments, the Transaction Manager is ultimately responsible for the successful outcome of the file.

Requirements

At least one year of experience working in the Real Estate Title industry or related experience in a law firm.
Proven organization and communication skills
Experience coordinating communication across multiple channels and people
Ability to multi-task and work quickly but accurately
Quality communication skills via email, phone, video, and in-person, including proper grammar and spelling

Nice To Haves

A minimum of one year experience in a similar role in a real estate title company

Responsibilities

Acts as the first and primary point of contact with our clients, responsible for ensuring an excellent client experience.
Coordinates communication with realtors, lenders, attorneys, buyers, sellers, members, etc., to prepare for closing.
Ensures that all items on a title insurance commitment are resolved before closing: clears title defects and obtains documentary proof to resolve a defect or obtain signatures on documents needed to insure marketable title.
Prepares the Closing Disclosure and/or Settlement Statement, compliant with the purchase contract, lender closing instructions, and federal/state requirements.
Perform closing and settlement functions per company standards.
Create or maintain business relationships with realtors and lenders for the continued success of our business.
Manages a “file” (title order), from beginning to end.
Accurately closing and disbursing files under a deadline while providing excellent, professional service to our clients.
Working with other departments to get the file closed.