Escrow & Investor Servicing Analyst II

Busey Bank • Champaign, IL

1d • $22 - $28

About The Position

The Escrow & Investor Servicing Analyst is primarily responsible for Investor Servicing functions according to related regulations and internal policies. Responsibilities include knowledge of residential mortgage portfolio parameters such as Freddie Mac, Fannie Mae, USDA and Federal Home Loan Bank with prompt and accurate investor reporting and remittance within established guidelines.

Requirements

• Knowledge of: Appropriate level of understanding systems, regulations, and policies that impact escrow and investor servicing departments.
• Strong ability to enact great customer service skills
• Ability to: Support reporting initiatives, and accurately analyze data, in varying levels of complexity.
• Follow procedure and department requirements, while questioning and refining for best practices.
• Ability problem solve first, and seek team support when needed.
• Perform duties with frequent interruptions and time pressures.
• Requires High School diploma, Associate degree or above preferred.
• Experience with lending preferred.
• Experience with Freddie and Fannie reconciling required.
• Requires knowledge of Microsoft Office.

Nice To Haves

• Experience with Jack Henry and Silverlake systems preferred.

Responsibilities

• Respond to requests and assigned pipeline with a focus on prompt and knowledgeable resolutions.
• Act as a resource for all matters related to the servicing of investor-owned or serviced residential mortgage loans
• Work closely with internal and external partners, including investor contacts, to ensure the bank services the loans in accordance with all investor guidelines and requirements
• Responsible for understanding and assisting the accounting team with monthly reconciliation of both Freddie Mac and Fannie Mae portfolios
• Understand Regulation Z, and its impact to customers and the bank
• Monitor daily control reports and take corrective action to resolve exceptions
• Process FHLMC & FNMA sales and special transactions
• Process REO, Investor Flex Modifications, Investor Deferments and/or Forbearances
• Routine reporting of FHLMC & FNMA loans and Loan Servicing activities.
• Analyze report data and independently resolve exceptions.
• Demonstrate strong risk management skills supporting the mitigation of financial and reputational risk by ensuring timely and accurate property tax payments and insurance premiums
• Analyze, monitor, and submit Private Mortgage Insurance removal requests in accordance with investor and regulatory requirements
• Regulation H (NFIP) and other regulatory requirements specifically related to Flood Insurance and Monitoring of flood map changes
• Demonstrate strong accounting skills related to the reconciliation of DDA and General Ledger accounts

Benefits

• Busey provides a competitive Total Rewards package in return for your time, talents, efforts and ultimately, results.
• Your personal and professional well-being—now and in the years to come—are important to us.
• Busey’s Total Rewards include a competitive benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program.
• In addition, eligible associates may take advantage of pre-tax health savings accounts and flexible spending accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees