It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Job Description Regularly works on tasks that are varied and complex. Applies full range of specialized skills and job knowledge; frequently adapts procedures, techniques, tools, materials, and/or equipment to meet specialized needs; may serve as lead; performs broad and/or focused assignments under general supervision; originality and ingenuity are often required to help establish procedures in functional area; relies on experience and judgment to plan and accomplish assigned tasks. This Escrow Specialist II handles various tasks related to the escrow function of mortgage servicing, especially as it pertains to real estate taxes. This position requires exceptional customer service skills and the ability to handle customer inquiries and complaints that come through the Escrow phone queue in a professional and courteous manner. Organizational and planning skills are very essential in order to prioritize and meet deadlines when processing Tax Files, researching tax claims, tax refunds, and other tax related issues that arise.
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Education Level
No Education Listed
Number of Employees
101-250 employees