Escrow Coordinator

Orchard • San Antonio, TX

13d • Remote

About The Position

The Escrow Coordinator is responsible for managing key functions in the closing process for home buying and selling customers, ensuring a seamless experience. From post-contract to close, this role involves customer engagement, problem-solving, and process execution. The coordinator will manage multiple tasks with competing deadlines, adapt to new processes, and stay current with business modifications. This is a full-time, fully remote position based in Texas, reporting directly to the Escrow Manager.

Requirements

• 3+ yrs of experience as an Escrow Coordinator
• Exceptional verbal and written customer service skills that help form positive relationships both internally and externally
• Confidence in working with technologies (Google Suite) and specialty software (e.g. Qualia)
• Good problem-solving skills and a drive to work proactively
• Experience mastering complex processes and contributing with the understanding of your role within a larger series of processes
• A team player mentality who subscribes to the concept of “Team Before Self”
• Appreciation for the importance of following through with timely communication to ensure the best outcomes and experience for customers and internal stakeholders
• Strong organizational skills and are exceptionally detail-oriented

Responsibilities

• Assist with pre-close and post-close document preparation and tasks in support of the Escrow and Closing teams.
• Coordinate the collection of key documents and information from customers and external providers.
• Order payoffs, surveys, and home warranties.
• Prepare preliminary settlement statements and process lender title requests.
• Review contracts, commitments, and orders to ensure all information is correct in preparation for the closing.
• Identify issues pertaining to the contract and title commitment and be able to strategize how to cure.
• Assemble all necessary documents to prepare files and closing packages.
• Manage data and document storage: transmit, scan, and file into appropriate systems.
• Coordinate closing time and location with customers and notaries.
• Work within strict deadlines to ensure closings happen on time.
• Primarily work Texas closings, but be willing to learn and work files in other states as well.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed