Escrow Assistant - Duluth, MN
About The Position
This role is crucial for the successful completion of real estate transactions, acting as the central point of support for the closing representative. The Escrow Assistant is responsible for collecting, organizing, and processing all necessary documentation to ensure closings are completed on time and with minimal stress. This involves meticulous attention to detail in filing documents, processing payments, and resolving any discrepancies in paperwork. The position requires a friendly and expert approach to interactions with agents, buyers, sellers, lawyers, lenders, and surveyors, fostering confidence and ease throughout the process.
Requirements
- High school diploma or equivalent.
- One to four years of escrow processing experience.
- Proficiency with Microsoft Office suite.
- Strong written and verbal communication skills to keep agents, buyers, sellers, and all other parties updated on the process and to work with them to resolve issues.
- Patience, ability to handle pressing needs calmly and empathetically.
- Organizational skills, attention to detail, ability to assemble complete and error-free packages.
- Ability to identify and resolve missing, incorrect, or incomplete items with determination.
- Ability to multitask in a fast-paced environment, processing a large number of contracts simultaneously under deadline pressure.
- Professional demeanor, creating a positive company image.
- Ability to read people and understand their personality to deliver news sensitively.
Nice To Haves
- Real estate industry experience in title, escrow, real estate, or property management.
- Knowledge of front- and back-end processing procedures.
Responsibilities
- Providing outstanding assistance to the closing representative to ensure smooth sales and client retention through white glove service.
- Preparing loan documents for signing, including vesting amendments when applicable, presenting loan documents and other records for signing, returning loan documents to the lender after signing, and following up on funding conditions.
- Reviewing real estate purchase contracts for completeness, requesting missing information, performing preliminary audits, determining or obtaining necessary items to clear a title, and preparing estimated closing statements for officer review.
- Maintaining files, recording appropriate documentation, and sending checks once the closing is complete, and transmitting documents to the lender.
- Establishing and maintaining relationships with industry players to encourage them to choose the company as their first choice for escrow processing.
Benefits
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays, Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- Access to LinkedIn Learning
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
