Experienced Escrow Assistant

First American•Everett, WA

10d•Onsite

About The Position

First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. First American is looking for a knowledgeable, proactive Escrow Assistant to join our Everett team. This is an opportunity to bring your escrow experience to an established, collaborative organization where your attention to detail, sense of urgency, and commitment to exceptional service will be valued. In this role, you will work closely with the Escrow Officer and serve as an important point of contact throughout the transaction. You will help manage files from opening through disbursement, communicate with customers and business partners, prepare closing documentation, and ensure each transaction progresses accurately and efficiently. We are seeking someone who understands the pace and responsibility of escrow, takes ownership of their work, and enjoys being part of a team that delivers a smooth closing experience for every customer.

Requirements

2+ years of escrow-related experience preferred
Working knowledge of the escrow process, terminology, documentation, and transaction timelines
Strong organizational skills with the ability to manage multiple files and competing priorities
Excellent attention to detail and a commitment to accuracy
Clear, professional written and verbal communication skills
A proactive approach to problem-solving and customer service
The ability to remain composed and responsive in a fast-paced environment
A collaborative mindset and willingness to step in wherever needed to support the team
Proficiency with Microsoft Office and the ability to quickly learn new systems and technologies
High school diploma or equivalent

Responsibilities

Support the escrow process from opening through closing, disbursement, and post-closing follow-up
Open orders and accurately enter and maintain transaction information
Prepare closing documents and input closing statement information
Review and interpret contracts, instructions, and other agreements related to escrow transactions
Communicate regularly with buyers, sellers, agents, lenders, and other transaction partners
Anticipate file needs, follow up on outstanding items, and help keep deadlines on track
Use First American’s technology and systems to support accurate, efficient transactions
Partner closely with the Escrow Officer and broader branch team to deliver an exceptional customer experience