Escrow Administrative Assistant in Longview Greggton

Austin Bank•Longview, TX

10d

About The Position

Under the guidance and direction of the Loan Servicing/Special Assets Manager, the Escrow Administrative Assistant is responsible for loan escrow-related duties and responsibilities.

Responsibilities

Review escrow disclosures for new and existing loans
Set up escrow addendums for taxes, insurance, and homeowners associations.
Review escrow analysis statements
Monitors and pays taxes on escrow customers
Responsible for requested tax billings from all tax entities annually
Works with tax offices for accurate payment of taxes or delinquent taxes
Works with lenders on all tax issues
Monitor and update Accumatch Reporting
Monitors and pays hazard and flood insurance on escrow customers.
Responsible for requesting bills from insurance companies if not already provided.
Process forced-placed premiums and forced-placed premium refunds
Monthly balancing of various bank demand deposit and general ledgers account.
Exhibits superior customer service as an Austin Bank team member. Demonstrates high-quality relationship-building techniques to ensure the employee receives the best possible solution to customers' banking and financial needs. Helps to promote a loyal relationship between the Austin Bank employees and their customers.
Develop personal skills and capabilities through continual education/training.
Uphold and safeguard the organization's values particularly relating to ethics, integrity, and confidentiality both internally and externally.
Handles confidential and sensitive information with proper discretion.
Maintains established department and Bank policies, procedures, objectives, and quality assurance.
Reports to work regularly and promptly.