Escort Support Personnel Assistant

Chenega Corporation • Norfolk, VA

12h • Onsite

About The Position

The Escort Support Personnel Assistant shall provide escort support and superior customer service to visitors and guests in support of the Office of Military Commission’s (OMC) mission at the CCTV site at NAS Norfolk, VA.

Requirements

• High school diploma or GED equivalent.
• 1+ years of relevant work experience.
• Must have a valid U.S. driver’s license.
• Interim Secret clearance is required to start with the ability to obtain a Secret clearance.
• Must be available to work in an on-call capacity.
• Must have a working knowledge of a variety of computer software applications, including Microsoft Office Suite.
• Must have the ability to attend all customer in-person meetings and conferences as requested.
• Must have the ability to communicate with others effectively, both orally and in writing.
• Maintain a high level of integrity and accountability.
• Possess strong problem-solving skills.
• Ability to multitask in a high-stress, performance-based environment.
• Ability to establish priorities and meet established deadlines.
• Ability to work nights, weekends, and holidays as requested.
• Ability to maintain a Secret clearance throughout the lifecycle of the contract.
• Ability to travel up to 10% as required.

Responsibilities

• Arrive at the CCTV site location at least one hour before the start of court proceedings to open the room, set up signage, and ensure that the room is clean and ready for use.
• Coordinate with the installation security offices to credential victims and family members at each site by validating their credentials before they enter the CCTV viewing room.
• Ensure site security by conducting security services such as manning a magnetometer or using a magnetic wand on attendees before their entrance into the CCTV viewing room.
• Ensure attendees obey the posted rules and do not attempt to download audio, video or audio-video feeds from the courtroom and ensure compliance with the restrictions on audio and video recording of the CCTV signal.
• Report any infractions of the rules to the designated government representative. (in the event of an unruly viewer, the contractor shall contact installation security to respond to the scene.)
• Coordinate with the designated government representative and the installation staff if the court runs over normal duty hours.
• Complete annual company and customer training requirements according to established policies and procedures.
• Record labor hours daily in an online corporate system.
• Other duties as assigned.

Benefits

• broad range of benefits
• professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day.
• opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world.
• on-the-job learning experiences to formal development programs
• well-being programs

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees